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"The ocean view was wonderful from my room. Room service was not very effective- I'd place an order on their app, but the app wouldn't always update if the order had been received or not (it's supposed to update the user with this info). I was required to use my CC on the app, but when my food was delivered, they'd ask again for payment. All of this made me uncertain if my initial payments went through or not, or if I'd be paying twice for my meals. The room service personnel did say I could send a screenshot of my order to the front desk to alleviate this uncertainty. The staff was happy to confirm my room service orders every time I called them, but I'd typically have to call to follow up on my orders after placing them on the app. Other than that, everything was great! The staff and room service concierge were extremely friendly and helpful. Would definitely stay here again."

"Room clean and roomy. Staff efficient."

"This property advertises that they have air-conditioning, but they only have air conditioning in the common area is not in the rooms themselves very disappointed. Contacted the front desk. They wouldn't do anything to compensate for the lie."

"All was perfect. Great service."

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"The lodge was nice but it was in the middle of nowhere! We also felt we were ‘fleeced’ for our trip to Addo. Our friends were charged half what we were charged for their exact same game drive. We were taken from the lodge on a very uncomfortable 1.5hr drive in an old truck that did not even have air conditioning. "

"Here’s a polished rephrased version: I was initially skeptical because it was more affordable, but it completely exceeded my expectations far better than the place I booked before moving here. It was also very convenient, as I could simply walk into the airport. The staff were very helpful. However, they should consider adding a toilet brush for guests’ convenience."

"We had a wonderful stay at Hitgeheim Country Lodge. The road in is a little rough, but as it is an eco reserve, that is to be expected and part of the experience. The reward is the wildlife along the way, and we were lucky enough to encounter some zebras. We chose a room with a private pool, which was absolutely beautiful and made our stay feel extra special. We loved the port provided and enjoyed a delicious Taste of South Africa dinner in the restaurant. A lovely final touch was having our car washed on departure."

"Room was simple but clean, good location right on the beach front location next to the mall"