Search Hotels Near Derby Dinner Playhouse, Louisville

"Very disappointed in our stay. Although the hotel itself was in good condition and well maintained, we booked our room/stay for our group of 4 back in January (possibly even earlier) and when we arrived to check in, we were told they didn’t have a room available. They had our reservation, just simply “we don’t have a room for you”. After a while, we were offered an “upgraded room”, but when I asked if it had 2 beds they said “no, just one”. Again we were a group of 4 adults. After more back and forth, we were offered a room with a pull out couch. No offered discount for the inconvenience, just a breakfast voucher that was already sold out of multiple menu items by 930am. We have stayed with Aloft previously and loved our experience so knowing that that they are okay with overselling their hotel when there are huge events going on and every hotel in the area was sold out is extremely disappointing and makes me not trust returning and this happening again. "

"Staff was not friendly or helpful, the place was not very clean! There were a pee spots on the toilet and the bathroom floor was disgusting! "

"Decent stay"

"Shower was dirty and bed was stained. Worth it for the price though"

"Room smelled like cigarettes when we arrived, the hotel charged my card an additional 100 dollars accusing us of smoking in the room. When I called to discuss with the desk they were extremely rude and I told them we never smoked in the room because none of us are smokers and she immediately decided to be rude and hang up on me. Then claimed they have no management on duty and refused to help remedy this situation. Overall the hotel was not very clean we saw ants in a few spots."

"Very clean, staff was great, nice market on level! "

"The rooms are still fashioned with long-ago decor. Carpeting had stains, chips in the bathroom tile. Sink Drain was sitting on the counter. But the shower worked fine, nice and hot. Staff was very friendly. Doubt I’d stay here again"

"Everything was great. Check-in and check out clerks were good, room was nice and clean, breakfast was good. "

"This was literally the most disgusting hotel I have ever stayed in. So dirty, cuss words written on the wall of the hotel room, not vacuumed, floors stained and dirty, pull out couch had things on it I couldn’t even identify."