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"Rooms are not properly cleaned, no hot water during my stay Power outage and no backup until i called "

"1.no electricity 2.no service what so ever , we called their restaurants at least 4 times but they did not care to pickup call 3. we had order a sandwich and after 1 hpur waiter comes and inform us it cannot be made. 4. they roof of the room was dripping in rain 5. the bathtub was broken and leaking 6. bathtub was not even cleaned the water was yellow as urine"