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"I absolutely loved this property. Beautiful rooms and amenities. Food was also wonderful and the shopping in town was fantastic. The only improvement would be to hire some first rate service staff. The service at the milkhouse needed a bit of training in both hospitality and expediting. But overall a huge recommend and we will be returning"

"Our stay at Zermatt Spa & Resort has been nothing short of extraordinary. From the moment we arrived, the hospitality has been over the top and beyond. Every smile, every welcome, and every act of care made us feel like family — not just guests. What touched me most was how much love they showed my daughter, who turned 3 on 11/23. They made her birthday unforgettable! They sang “Happy Birthday,” extended her celebration for 9 more hours, gifted her balloons, a birthday tiara, and even more surprises. She couldn’t stop smiling and saying, “This is the best birthday ever!” My heart was so full. A huge thank you to Glenda, Austin, the receptionist team, Engineering, the Chef & Waiter, the Sparkle Crew, and the incredible General Manager, Scott. I’m probably missing a few names, but please know how grateful we are. Amari sends hugs and tons of kisses to all of you! The room itself was lovely — clean, cozy, and thoughtfully designed. The mountain view from our room was absolutely breathtaking, especially in the early mornings. And I have to say… my favorite place was the bathroom. They truly thought of everything! From the perfect makeup mirror to the tub with a built-in seat, it felt luxurious, comfortable, and so well-planned. There are so many more things I can rave about — like the GM decorating cookies and the receptionist with my daughter, staff taking our pictures, and even watching my daughter for a quick moment while I ran to grab something I left on the mini golf cou"

"The ammenities were great! They had several packets of coffee AND hot chocolate not just one or 2 other hotels "

"Property is good. Not a good place to park a side by side trailer. Hopefully i don't get towed"

"The staff "

"Beautifully clean and spacious room and common areas. Lots of open common areas to use computer, read, chat with friends. Will absolutely stay again."

"We came here for a weekend getaway and I fell in love. I will definitely go back. The environment and the comfort and the ease that we experienced all made for an amazing trip. "

"They were really accommodating and great to work with"