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"In general, it’s a very good place to stay."

"Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu "

"Stay was generally good except for a couple of service related incidents eg i asked front desk to make a reservation for us one evening and the person asked me to book myself. When i showed the restaurant name on my mobile app, the person tried to call the restaurant directly on my mobile without asking me. "

"Hotel is clean and well-maintained."

"I thought the hotel was in down town Chengdu. As it turned out it is 50km away. Google map make a mistake indicating the worng location. But the hotel was great."