Search Hotels Near David Bruce Winery, Los Gatos

"Parking was safe and easy. Did not eat breakfast on site. Staff was not available/not reachable by phone during one of the nights when there was a loud disturbance in the parking lot. Room service was denied when requested to change beds after the 5th day of stay. Water stopped intermittently during showers. Staff offered no solution. The hotel manager was dismissive, unprofessional, and disrespectful. A detailed report of the experience with this hotel was provided to the Expedia supervisor. "

"Friendly staff "

"We have stayed here and had good service and pleasant rooms in the past. This time was a complete disappointment. The room seemed to be under construction. They seemed to be changing the bathroom to ADA compliance. The huge, doorless shower was joined by a low toilet jammed into a tight corner. Combination towel rack/grab bars were hung at awkward heights. The bedroom’s overhead room fan was not working. The room darkening drape was torn at the top corner and did not close out the light from outside. One of the four bulbs in the overhead light was out. The venetian blind in the bathroom window would not lower after opening the window. The bed was comfortable, the linen was clean but we were very disappointed in the room. It was not a last minute reservation. We have visited yearly in the past."

"Hotel is very dated and definitely not worth the high price it once was. Room was large and comfortable. Appreciate that hotel is dog friends ($75 for two dogs max). Restaurant/bar wasn’t open on a Saturday which was weird. Staff was very friendly."

"I was overcharged $277. 00. When I reached out to the owner he never responded. I asked when he charged it upon arrival and he said I don’t know how much you were supposed to pay them."

"Nice hotel quiet location"

"Run screaming!! yikes this place is gross!! The smell alone should send you running even if you don't see how totally shabby, run down and incredibly poorly maintained and disgusting the room is. Pretty sure this could have been the site murder scene. I was only in the room for about 2 minutes in shock by how nasty it was and as I left the room I could tell the smell was now on me! It haunted me in my car until I got to a proper hotel and burned my clothes and took shower! The photos on the site do not accurately reflect the cleanliness of the room and cannot portray the odors! Remember the word quality is only a category and not a level how nice something actually is!!!! The best thing was the manger who was ver very nice and understanding and gave me a full refund and pointers to a nice restaurant and better hotel to possibly check out. I didn't take his advice and instead trusted my better instincts as he should have not let anyone rent a room here to begin with The Staff of Hotels.com was amazing and made sure I was fully reimbursed!!"