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"1) They did not refund one day reduction even when requested over a month in advance. 2) the SPA was not open until 1pm!, 3) the floor of our room was being remodeled with several laundry carts containing various materials spread down the hallway. 4) Front desk and main floor was empty and with lights shut off by 9pm."

"Immer wieder komme ich gerne in dieses Hotel, die Atmosphäre ist zum Wohlfühlen. Das liegt vor allem am freundlichem und natürlichem Personal. Neben den Mitarbeitern an der Rezeption, an der Bar und im Restaurant zählen auch das technische und das Reinigungspersonal für mich dazu. "

"We have stayed in this hotel several times and it never fails to provide. Excellent accommodation, food and friendly staff"