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"Lovely clean room with a nice bathroom. Perfect for a short stay. Came with tea/coffee, a television and free WI-FI. No mini fridge. We didn't need one so it wasn't an issue. Breakfast was lovely with a choice of hot food and a continental breakfast. No road noise or unusual bumps in the night so had a wonderful, peaceful sleep. Useful parking at the rear of hotel and easy access to the town of Thirsk. Overall a lovely stay. Lovely staff. Lovely food and a lovely part of the world. "

"Breakfast was average. However the hotel was in very good condition. Very clean and staff were great. "

"Breakfast was good. Rooms are poor quality, very old. Things broken in the rooms and nothing staff can do about it but say sorry. The spa is good but restricted to just one hour and also restricted to just the pool, can’t use the nice spa pool without paying another £70 per person per day so be aware of that. The hotel location is good, walkable to the park and ride and each to get into the centre etc. "

"Breakfast very standard self service. Bar didn’t open in the morning as advertised "

"Excellent staff. Superb dinner. Comfortable clean room.Excellent value for money."

"The room was a bit dated and tired but it was very clean. The location and building stunning. "

"Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area."

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"Short break for a birthday. From the moment we arrived we were well looked after. Our room overlooking the river was very nice, somewhere to hang the towels etc in the bathroom would have been a good thing. The spa was good and clean throughout. The food in the evening in Josef's Restaurant was very good and plentiful and there was a good choice for breakfast in the morning too. Overall the staff were very good and we would have no hesitation in recommending this hotel for a stay in Durham. Looking forward to returning."