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Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Photo gallery for Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Front of property
Terrace/patio
Balcony
Deluxe Double Room, 1 King Bed | Premium bedding, down duvets, memory-foam beds, in-room safe
Deluxe Twin Room, 2 Single Beds | Premium bedding, down duvets, memory-foam beds, in-room safe

Overview of Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3.0 star property

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
Map
Darjeeling, Near Darjeeling Railway Station, Darjeeling, West bengal, 734101

Explore the area

  • Popular LocationTibetan Buddhist Monastery28 min drive
  • Popular LocationJapanese Peace Pagoda49 min drive
  • Popular LocationChowrasta71 min drive

Room options

About this area

Darjiling

Located in Darjiling, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels is in the mountains. Darjeeling Himalayan Railway and Yiga Choling are local landmarks, and the area's natural beauty can be seen at Neora National Park and Suntale Stream.

What's nearby

  • Botanical Gardens - 13 min walk
  • Aloobari Gompa Monastery - 27 min drive
  • Tibetan Buddhist Monastery - 28 min drive
  • Japanese Peace Pagoda - 49 min drive
  • Chowrasta - 71 min drive

Restaurants

  • Park Restaurant - 7 min walk
  • Biryani Baar - 7 min walk
  • Keventers - 10 min walk
  • Kunga's - 10 min walk
  • Hasty Tasty - 10 min walk

About this property

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3-star hotel in the mountains
A nightclub, a terrace and dry cleaning/laundry services are just a few of the amenities provided at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front desk safe and a banquet hall
  • Concierge services, ATM/banking services and newspapers in the lobby
  • Smoke-free property, tour/ticket information and luggage storage
  • Guest reviews give good marks for the breakfast, WiFi and location
Room features
All 24 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate dining areas, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 200.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 200.00 per person (approximately)
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Udaan Hotel Zambala Retreat Darjeeling
Udaan Zambala Retreat Darjeeling
Udaan Zambala Retreat
Udaan Hotel Zambala Retreat
Anant Hotel Zambala Retreat Spa
Zambala Retreat Spa Darjeeling By Anant Groups of Hotels

Frequently asked questions

Is Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 9 Feb 2023 start from ₹2,970.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels doesn't offer parking.

What time is check-in at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Check-in is from 2:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Checkout is at 10:00 AM.

Where is Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels located?

Situated in the mountains, this hotel is within 1 mile (2 km) of Botanical Gardens and Japanese Peace Pagoda. Aloobari Gompa Monastery and Tibetan Buddhist Monastery are also within 2 miles (3 km).

Can I cancel my reservation for free at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels and receive a full refund?

Yes, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels cancellation policy on our site for more details about any exclusions or requirements.

Reviews

6.2
Rating 10 - Excellent. 2 out of 13 reviews" "
" "10 - Excellent 15%
Rating 8 - Good. 3 out of 13 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 4 out of 13 reviews" "
" "6 - Okay 31%
Rating 4 - Poor. 2 out of 13 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 2 out of 13 reviews" "
" "2 - Terrible 15%

7.3/10

Cleanliness

6.3/10

Staff & service

4.7/10

Amenities

5.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

DENZIL DONALD

Travelled with partner
Disliked: Amenities, property conditions & facilities
They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.
Stayed 6 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
PLS REMOVE THIS AS NOT AT ALL OF STANDARD AS EXPEDIA OFFERS HOTELS.
Stayed 1 night in Feb 2019

10/10 Excellent

Sayan, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.
Stayed 3 nights in Oct 2018

8/10 Good

Khorshed

Liked: Cleanliness, room comfort
A so so place to stay
Need to improve in many things.
Stayed 3 nights in Oct 2018

2/10 Terrible

Adam, New York

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.
Stayed 4 nights in Jan 2018

10/10 Excellent

Gnmay, Siliguri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
situated in heart of Darjeeling opposite trains
Only problem was the extreme spicy food. not understanding that we cant eat such. I contracted bad food poisoning. Even had to make own toast. Very slow staff in kitchen. Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling. Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden. Tea garden tour very informative, excellent guide.
Stayed 2 nights in Feb 2018

4/10 Poor

Selvin

Disliked: Cleanliness, staff & service, room comfort
Disappointed
The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left! We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building. The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.
Stayed 3 nights in Dec 2017

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.
Stayed 3 nights in Nov 2017

6/10 Okay

G Bhoomesh ReddyG Bhoome

Liked: Cleanliness
Disliked: Staff & service
It is ok minus the front office staff
Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is free accomodation, has no sense of hospitality & courtesy.
Stayed 3 nights in Nov 2017

6/10 Okay

Nu, Thailand

Service is OK To help yourself the most Staff not very friendly.
Stayed 4 nights in Jan 2020