BBQ/picnic Area
Check availability

Reviews of TownePlace Suites by Marriott Dallas Mesquite

3 out of 5
TownePlace Suites by Marriott Dallas Mesquite
500 Rodeo Center Boulevard, Mesquite, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 242 reviews" "
Rating 8 - Good. 42 out of 242 reviews" "
Rating 6 - Okay. 18 out of 242 reviews" "
Rating 4 - Poor. 10 out of 242 reviews" "
Rating 2 - Terrible. 11 out of 242 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ramiro, Fort Worth

Travelled with family, Travelled with family and small children, Travelled with pets
We didn't stay at the TownePlace suites. We were sent to the Hampton Inn and suites across the street.
Stayed 1 night in May 2024

4/10 Poor

Marty, Mesquite

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like getting told that we needed to hurry and get out. They said checkout was 11am . We were getting told 7am that it was time to get out. I don't think we will be back. I told the front desk and she said that they were very busy and the knew customers were going to to come soon. I was a paying customer. Never again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shatia, Okmulgee

Stayed 1 night in Mar 2024

10/10 Excellent

Nanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it had a Kitchen... Most facilities just have a Mini Fridge and a microwave...They have a Stove, Microwave, and a Refrigerator.. I would more than likely visit this Place again
Stayed 1 night in Mar 2024

10/10 Excellent

Kataria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on 3 Jan 2024
Kimberlee,We appreciate your review! Thank you for staying with us, we are excited that you enjoyed your stay and we hope to see you again soon.

2/10 Terrible

April

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Management on 3 Jan 2024
April,We appreciate your review and would like an opportunity to discuss your stay, if you have a chance. Thank you for staying with us; however, we would like to know about your stay.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammy on 2 Jan 2024
Cory,We appreciate you staying with us and for your feedback, that your stay went well. Wishing you the best for 2024 and we hope to see you again.

6/10 Okay

Amir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Decent if need affordable!
I rate the hotel a 3 because I can tell this is often used as an extended stay for some, and the odor of people's Pets peeks out over the cheap scented fragrance. It wasn't the cleanliness. But the ladies who work housekeeping and front desk customer service and willingness to accommodate were why I stayed! They were very understanding and accommodating to my complaints and gave no friction while trying to make sure I was pleased. I appreciate that so much! The place is okay for a night, pushing it if 2. I wouldn't do more than that.
Stayed 3 nights in Dec 2023
Response from Management on 2 Jan 2024
Amir,Thank you for staying with us and for your feedback. We appreciate your story of your stay and we will share the experience with our staff. Wishing the best in 2024.

8/10 Good

John V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tammy on 15 Dec 2023
Thank you for your review, we appreciate your feedback and for staying with us! We hope to see you again soon.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
The hotel was ok but not worth $250-300 a night. Breakfast was very limited and disappointing
Stayed 1 night in Nov 2023
Response from Management on 1 Dec 2023
Hello,Thank you for your feedback to help us improve our breakfast menu. We do hope to see you again soon.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. Nice hotel. Quiet rooms. Giant TV. Big shower.
Stayed 1 night in Nov 2023
Response from Tammy on 30 Nov 2023
Daniel,Thank you for your review, we are excited that your stay went well, and we hope to see you again soon. Happy Holidays!

6/10 Okay

Karrie

Travelled with family
The stairs appeared to not have been vacuumed in forever. Front desk was very friendly and accommodating.
Stayed 6 nights in Oct 2023
Response from Management on 9 Oct 2023
Karrie,Thank you for staying with us and letting us know about the stairs. Great to know so that we can make some changes, your comments are appreciated. We hope to see you again soon.

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Birthday Ever!
First day to the last, the staff was wonderful as well as joyful. The property inside and out was well maintained, cluster free, and eye catching. This was a birthday present for my mom. She wanted me to make sure to say how professional, considerate the staff were. Thank yiu
Stayed 4 nights in Oct 2023
Response from Tammy on 9 Oct 2023
Arnold,Thank you so much, we appreciate feedback and your comments. Our staff is elated to know that things went well for you. We hope to see you again soon.

8/10 Good

Lance

Stayed 2 nights in Sep 2023
Response from Tammy on 27 Nov 2023
Lance,Thank you for your review; we are excited that your stay with us went well. We hope to see you again soon. Enjoy your holidays!

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very efficient
Stayed 1 night in Sep 2023
Response from Tammy on 8 Sept 2023
Walter,Thank you for your comments, we appreciate feedback. We hope to see you again soon.

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient desk clerk
Stayed 1 night in Sep 2023
Response from Management on 8 Sept 2023
Walter,We are excited that your stay went well; we appreciate your comments. The desk clerk will be notified. We hope to see you again soon.

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk did a great job checking us in and the suite was a great fit for our needs
Stayed 1 night in Aug 2023
Response from Tammy on 7 Sept 2023
Walter,We are excited that your stay went well; we appreciate your comments and for staying with us. We hope to see you again soon.

2/10 Terrible

Darren

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Tammy on 5 Sept 2023
Darren,We appreciate you staying with us and sharing your experience during your time here. I hope that you let us know of any concerns while you were here.

10/10 Excellent

Debra

Stayed 2 nights in Aug 2023
Response from Tammy on 7 Sept 2023
Debra,We are excited that your stay went well; we appreciate your comments and for staying with us. We hope to see you again soon.

8/10 Good

Yvette

Liked: Amenities
I really enjoyed my room and the comfort of just sitting outside while relaxing. The night male attendant was was very pleasant and helpful.
Stayed 2 nights in Aug 2023
Response from Tammy on 5 Sept 2023
Yvette,We appreciate you staying with us and that your stay went well. Your comments are welcomed, we will share with our night attendant too. We hope to see you again soon.

8/10 Good

Maria

Stayed 1 night in Aug 2023
Response from Tammy on 5 Sept 2023
Maria,We appreciate you staying with us and that your stay went well. Your comments are welcomed. We hope to see you again soon

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service
Very welcoming staff!
Stayed 1 night in Aug 2023
Response from Tammy on 5 Sept 2023
Ruth, We appreciate you staying with us and that your stay went well. Your comments are welcomed! We hope to see you again soon.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tammy on 5 Sept 2023
Steve, We appreciate you staying with us and that your stay went well. Your comments are welcomed. We hope to see you again soon.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rosie Janelle

Stayed 3 nights in Jun 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly & helpful.
Stayed 5 nights in May 2023
Response from Tammy on 22 May 2023
Michael,Thank you for a great review; we are excited that your stay went well. And, we hope to see you again soon.

2/10 Terrible

Katie

Hotel overbooked and only have issued a refund.
Stayed 1 night in May 2023
Response from Tammy on 22 May 2023
Katie,I apologize that you had a problem checking in with our hotel that weekend. If you come back, please call me directly to work with you on your stay. Thank you.

8/10 Good

Wendy

Stayed 1 night in May 2023
Response from Management on 13 Jun 2023
Wendy,Thank you for staying with us; we also thank you for giving us a great review. We hope to see you again soon.

2/10 Terrible

Angela

Travelled with family
Disliked: Staff & service
The hotel charged my bank card 5 times for $300 a piece. Caused my card to be overcharged. Still waiting on my funds to be release. Also put us In a room that was already checked into. But the person left. So we had no clean towels or a clean bathroom.
Stayed 2 nights in Apr 2023
Response from Tammy on 22 May 2023
Angela,I am the Director of Sales and unfamiliar with your situation. Do you still have bank card problems from our hotel? Please advise.

10/10 Excellent

Dylan

Stayed 1 night in Apr 2023
Response from Tammy on 1 May 2023
Dylan,Thank you for such a great review; we are excited that your stay went well. We hope to see you again soon.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the new eco friendly items as far as the soaps, etc. Also pet friendly is nice.
Stayed 2 nights in Apr 2023
Response from Management on 18 Apr 2023
Elaine,Thank you for a nice review; we are excited that your amenities were satisfactory and that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Letycia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit
Stayed 1 night in Mar 2023
Response from Management on 20 Mar 2023
Letycia,Thank you for giving us a good review; we are excited that you enjoyed your stay. We do hope to see you again soon.

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Room
The stay was awesome. Our room was really nice. The shower was amazing.
Stayed 1 night in Mar 2023
Response from Management on 7 Mar 2023
Yolanda,Thank you so much for staying with us; we are excited that your stay went well & that you enjoyed it. We hope to see you again soon.

10/10 Excellent

Sharon

Stayed 1 night in Feb 2023
Response from Tammy on 27 Nov 2023
Sharon,Thank you for your review, we are excited that your stay went well. We hope to see you again soon. Enjoy your holidays.

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxin good
It was good
Stayed 1 night in Jan 2023
Response from Management on 17 Jan 2023
We are so excited that your stay went well; thank you for your feedback. I hope to see you again in the future.

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
It was nice and quiet and clean
Stayed 1 night in Jan 2023
Response from Management on 17 Jan 2023
Thank you for your great feedback, we appreciate you. We are excited that your stay went well and hope to see you again soon.

10/10 Excellent

Yatsiry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Management on 27 Dec 2022
Thank you for giving us a great review; we are excited that you stay with us went well. We appreciate you staying with us! Continue to have Happy Holidays.

10/10 Excellent

Wesley

Stayed 1 night in Dec 2022

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Dec 2022
Response from Management on 12 Dec 2022
Cindy,Thank you so much for a great review for your stay with us. We are excited that things went well for you and we hope to see you again soon.

4/10 Poor

Olivia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Not enough handicap parking
Stayed 2 nights in Nov 2022
Response from Management on 17 Nov 2022
Olivia,Thank you for letting us know that you had difficulty getting a assessible parking space. When the hotel was built, these are spaces designed for them. We will find out more information on adding more to the property. We appreciate your staying with us.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Oct 2022
Response from Tammy on 31 Oct 2022
James,Thank you for staying with us, we are excited that your stay went well. We appreciate your feedback and hope to see you again soon.

8/10 Good

Anais

Stayed 1 night in Oct 2022

10/10 Excellent

Stacy

Stayed 1 night in Oct 2022
Response from Tammy on 10 Oct 2022
Stacy,Thank you so much for your review; we are excited that you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Rodney

Stayed 2 nights in Sep 2022

10/10 Excellent

Arsalan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness and services
Stayed 1 night in Sep 2022
Response from Tammy on 26 Sept 2022
Arsalan,Thank you so much for an excellent review; we are excited that your stay went well. We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly.
Stayed 2 nights in Aug 2022
Response from Tammy on 6 Sept 2022
Jennifer,Thank you for staying with us, we are excited that your stay went well. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless Room
Upon arrival the room was very clean and smelled fresh. All the amenities were great to have access to.
Stayed 2 nights in Jul 2022
Response from Tammy on 7 Jul 2022
Jessica, Thank you so much for a great review; we are excited that your stay went well. We hope to see you again soon.