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It’s was a great stay down to customer service, my room was cleaned and the hotel itself was nice. I will most definitely recommend to hotel if you’re ever in Dallas and need a Hotel this is the one
The staff and amenities are great! The room was spacious and comfortable. Walking distance from the mall and other convenient stores. Great location to getting around easily and efficiently.
Sean
Stayed 3 nights in Jan 2024
Response from Shannon W. on 18 Feb 2024
We appreciate your feedback. Thank you for staying with us!
The hotel is great, I’ve stayed here before. I was woken up multiple times by loud pipes/heating, and the alarm went off all morning while I was having meetings and couldn’t focus or run the meeting.
We had a fantastic stay there. The rooms were clean and roomy. We had every amenity needed for an extended stay. The bar/restaurant suited our needs and the staff was all AMAZING!
KIRSTIE
Stayed 6 nights in Jan 2024
Response from Shannon W. on 16 Jan 2024
We appreciate your feedback, thank you for staying with us!
Overall it was a good stay. My only complaint was there were no towels in the room and the food offered on the menu wasn't good with the exception of the breakfast which was great.
Jessica
Stayed 2 nights in Dec 2023
Response from Shannon W. on 8 Jan 2024
Thank you so much for staying with us and sharing your feedback. We apologize you were not happy with the menu. We will share your feedback with the food and beverage team. Thank you again for staying with us!
It was a great area and quiet and safe. Staff was not very informative at all. You have to enter going into the AC hotel entrance and parking was confusing. Had to find our own room without directions. All which could’ve been avoided if the staff had done her job right.
Brandi
Stayed 1 night in Nov 2023
Response from Shannon W. on 3 Dec 2023
Thank you for your feedback. We will address your concerns with our team. Thank you for staying with us. We hope to welcome you back the next time you are in Dallas.
This was one of the best hotel experiences I have had in a long time. My family and I were extremely impressed with the suite we stayed in for the weekend while visiting Dallas.
Walmon
Stayed 2 nights in Nov 2023
Response from Shannon W. on 15 Nov 2023
We appreciate your feedback! Thank you for being our guest!
My room is very well maintained updated clean line furniture and clean and I enjoy the multiple press light switches as well as the floor lighting. The frosted sliding door to the bathroom is nice. . My seating area in my room by the window is a great lounge. The staff is very kind.
Khalil
Stayed 3 nights in Oct 2023
Response from Shannon W. on 5 Nov 2023
We appreciate your feedback. Thank you for staying with us!