Terrace/patio

Reviews of Hyatt Place Dallas / The Colony

3 out of 5
Hyatt Place Dallas / The Colony
5200 Memorial Drive, The Colony, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful check in, great location near a lot of dining and Top Golf.
Stayed 1 night in May 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was on point and the beds were comfy. Breakfast was pretty good too.
Stayed 4 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath towels need replaced. Very course and thin. Smelled very clean, just not very comfortable.
Stayed 3 nights in May 2024
Response from Heinz Lugo- AGM on 21 May 2024
We're sorry to hear about your experience with the bath towels. We appreciate your feedback and apologize for any inconvenience caused. We'll address this issue immediately to ensure our guests have a comfortable stay. Thank you for bringing this to our attention. We're grateful for your overall positive rating of 4 out of 5, and please rest assured that we're constantly striving to provide the best experience possible for our guests

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well.
Stayed 4 nights in May 2024
Response from Heinz Lugo- AGM on 21 May 2024
We’re so grateful that you took the time to leave us a 4-star review. Thank you!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Heinz Lugo- AGM on 21 May 2024
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

10/10 Excellent

John F. Wright

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big event right across the street!
Stayed 1 night in May 2024
Response from Heinz Lugo- AGM on 21 May 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms
Stayed 1 night in May 2024
Response from Amanda Little on 14 May 2024
Hello Juanita,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you for choosing our property!Thank you,

6/10 Okay

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities
Was a little worried about the balls from Top Golf hitting my car as we saw a few in the parking lot. Three of us stayed here and couldn't get past the rooms smelling mildewy/being really humid. Staff was super nice and helpful!
Stayed 3 nights in May 2024
Response from Amanda on 6 May 2024
Hello Taylor,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for this issues you’ve experienced with the odor present in your party’s rooms. I will be sure to share your experience with our housekeeping and maintenance departments to determine why these issues occurred, and what we need to do to prevent them from happening again in the future.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

8/10 Good

noorallah

Liked: Property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Amanda on 3 May 2024
Hello Noorallah,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

8/10 Good

nancy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda on 3 May 2024
Hello Nancy,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Amanda Little on 3 May 2024
Hello Dawn,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Carolina

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Great location.
Stayed 1 night in Apr 2024
Response from Amanda on 3 May 2024
Hello Carolina,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you choosing our property!Thank you,

10/10 Excellent

Mario

Stayed 1 night in Apr 2024
Response from Heinz Lugo- AGM on 21 May 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment, friendly staff
Stayed 1 night in Apr 2024
Response from Amanda on 3 May 2024
Hello Wilmer,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you choosing our property!Thank you,

8/10 Good

Myung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that Hyatt was a very convenient location and was near many other places. The staff was very friendly and helpful
Stayed 4 nights in Apr 2024
Response from Amanda on 26 Apr 2024
Hello Myung,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

8/10 Good

boris, Plano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of hotel was very dirty.. floomat and entrance
Stayed 2 nights in Apr 2024
Response from Amanda Little on 26 Apr 2024
Hello Boris,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for this issues you’ve experienced with the cleanliness in our public areas. I will be sure to share your experience with our housekeeping department to determine why these issues occurred, and what we need to do to prevent them from happening again in the future.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Amanda on 22 Apr 2024
Hello Zitong,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

6/10 Okay

Lisa, Houston

Liked: Cleanliness, amenities
The staff was pleasant. My issues with this hotel is the fact None of the housekeeping staff spoke basic English! Room 401 had a chewed up dresser/guess someone had a dog with anxiety in the room. The hallways lighting is too dim and the same with bathe bathroom lighting. Please remove the dirty carpet in the hallways !!!
Stayed 4 nights in Apr 2024
Response from Amanda Little on 22 Apr 2024
Hello Lisa,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize that our property did not meet your expectations. Feedback like yours is the best way for us to grow and improve. If you are willing to reach out to us through Expedia messaging to share more details about your stay it would be greatly appreciated. We would love to hear your thoughts, and the areas that you believe we can improve.It is our hope to have another opportunity to serve you in the near future, and again, thank you for staying with us.Thank you,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay .
Stayed 3 nights in Apr 2024
Response from Amanda on 18 Apr 2024
Hello Joseph,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

6/10 Okay

John

Liked: Staff & service, amenities
There were quite a few stains on the carpet and furniture in my guest room.
Stayed 3 nights in Apr 2024
Response from Amanda Little on 18 Apr 2024
Hello John,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for this issues you’ve experienced with the cleanliness in your room. I will be sure to share your experience with our housekeeping department to determine why these issues occurred, and what we need to do to prevent them from happening again in the future.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

10/10 Excellent

Heath, Willis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was courteous and helpful. We would definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Amanda on 18 Apr 2024
Hello Heath,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

nancy

Stayed 4 nights in Apr 2024
Response from Amanda on 6 May 2024
Hello Nancy,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close to our destination.
Stayed 3 nights in Apr 2024
Response from Amanda on 18 Apr 2024
Hello Stephanie,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities. Free breakfast was delicious and hotel was calm and quiet.
Stayed 1 night in Apr 2024
Response from Amanda on 12 Apr 2024
Hello Ashley,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Teaque

The staff and hotel was very nice, but the surrounding area was just a lot of parking lots for the most part.
Stayed 1 night in Apr 2024
Response from Amanda on 9 Apr 2024
Hello Teaque,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Omar

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love area
Stayed 1 night in Apr 2024
Response from Amanda on 8 Apr 2024
Hello Omar,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

2/10 Terrible

ankita, irvine

Travelled with family and small children
Disliked: Amenities
Awful smell in the room, like mold
Stayed 1 night in Apr 2024
Response from Amanda on 8 Apr 2024
Hello Ankita,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for the smell present in your room during your previous stay with us. I will be sure to share your experience with our housekeeping and maintenance departments to determine why this issue occurred, and what we need to do to fix it and prevent it from happening again in the future.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

8/10 Good

Rodregus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in rooms.
Stayed 3 nights in Mar 2024
Response from Amanda Little on 3 Apr 2024
Hello Rodregus,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Rex

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Mar 2024
Response from Amanda on 3 Apr 2024
Hello Rex,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Luis

Stayed 4 nights in Mar 2024
Response from Amanda on 22 Apr 2024
Hello Luis,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

4/10 Poor

Max

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda Little on 2 Apr 2024
Hello Max,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize that our property did not meet your expectations. Feedback like yours is the best way for us to grow and improve. If you are willing to reach out to us through Expedia messaging to share more details about your stay it would be greatly appreciated. We would love to hear your thoughts, and the areas that you believe we can improve.It is our hope to have another opportunity to serve you in the near future, and again, thank you for staying with us.Thank you,

6/10 Okay

Alli

Travelled with family and small children
Liked: Staff & service
Overall, decent property for the price. There was clear previous water damage in our room in the bedroom and bathroom, as well as a slight mildew smell. Additionally, our room was set on 77 degrees upon check in and it took a while to cool down.
Stayed 2 nights in Mar 2024
Response from Amanda on 2 Apr 2024
Hello Alli,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for this issues you’ve experienced with the condition of our property. I will be sure to share your experience with our maintenance and housekeeping departments to solve these issues immediately.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Mar 2024
Response from Amanda Little on 2 Apr 2024
Hello Maria,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that they say online that it has daily housekeeping, and a sign in the elevator that says they clean your room every 3 days, and yet we were there for 7 nights and never saw housekeeping. We had to go to the front desk and get toilet paper rolls and clean towels, and complaining to front desk did nothing to get housekeeping to come!
Stayed 7 nights in Mar 2024
Response from Amanda Little on 2 Apr 2024
Hello Lynn,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for this issues you’ve experienced with our housekeeping service, or lack thereof. I will be sure to share your experience with our front desk and housekeeping departments to determine why these issues occurred, and what we need to do to prevent them from happening again in the future.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda on 2 Apr 2024
Hello James,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Allison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff and great location!
Stayed 1 night in Mar 2024
Response from Amanda on 21 Mar 2024
Hello Allison,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Mitzie

Liked: Property conditions & facilities
Very nice and clean
Stayed 2 nights in Mar 2024
Response from Amanda on 21 Mar 2024
Hello Mitzi,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

6/10 Okay

Edward

Travelled with family, Travelled with family and small children
Liked: Amenities
House keeping never came to room we had to ask for towels everyday and tissue
Stayed 3 nights in Mar 2024
Response from Amanda on 21 Mar 2024
Hello Edward,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for this issues you’ve experienced with our housekeeping service. I will be sure to share your experience with our housekeeping department to determine why these issues occurred, and what we need to do to prevent them from happening again in the future.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

10/10 Excellent

kaory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent stay but they should give a raise to the front desk clerk i saw him be there for almost 3 shifts if not 3 other than that very good experience
Stayed 1 night in Mar 2024
Response from Amanda Little on 14 Mar 2024
Hello Kaory,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Waited to check in due to our third party booking
Was told that since we had booked through a third party and the hotel was sold out that we would need to go sit down and wait until our specific room was cleaned even though we were there an hour and a half after check in started. Then they proceeded to check in the customers behind us. We were treated as though our booking was unimportant because we used a third party to reserve the room. After that everything was good, room comfortable and nice.
Stayed 1 night in Feb 2024
Response from Amanda on 11 Mar 2024
Hello,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. I apologize for the issues you’ve experienced during the check in process. I will be sharing your experience with each of our front desk agents to retrain on our expectations for customer service.It is our hope to have another opportunity to serve you in the near future. If you have any more details you’d like to share please reach out to us through Expedia messaging, we would love to hear your thoughts.Thank you,

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, nice staff, probably need to hire more cleaning staff but that’s about it
Stayed 2 nights in Feb 2024
Response from Amanda on 11 Mar 2024
Hello Joshua,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Hilliary

Stayed 1 night in Feb 2024
Response from Amanda on 2 Apr 2024
Hello Hilliary,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Amanda on 20 Feb 2024
Hello Freddy,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Amanda on 20 Feb 2024
Hello Michael,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Thank you!
Stayed 1 night in Feb 2024
Response from Amanda on 14 Feb 2024
Hello Kay,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Olatunbosun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This facility was well maintained and the staff was very friendly and professional. I will highly recommend it.
Stayed 2 nights in Feb 2024
Response from Amanda Little on 9 Feb 2024
Hello Olatunbosun,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Very clean, comfortable and spacious room. Great location to shopping and restaurants. Complimentary breakfast included hot buffet as well as healthy choices for vegetarians. Excellent value for the price! I would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from Amanda on 8 Feb 2024
Hello Felicia,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

BRUCE BRANDON

Stayed 1 night in Feb 2024
Response from Amanda on 8 Feb 2024
Hello Bruce,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your generous ratings about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.It is our hope to have another opportunity to serve you in the near future, and again, thank you so choosing our property!Thank you,

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The smile we got when we walked through the door set the tone! Courteous and cordial and very informative abut local events. WOW! Very happy with our room and would definitely recommend plus be back 👏
Stayed 1 night in Jan 2024
Response from Amanda Little on 31 Jan 2024
Hello Bradley,Thank you for choosing Hyatt Place Dallas/The Colony for your recent hotel stay. We appreciate your kind words about our property and staff! I will be sure to share your comments with the rest of our team as encouragement to keep up the great work.We hope to have another opportunity to serve you in the near future.Thank you,