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Reviews of Hampton Inn & Suites Dallas/Frisco North-FieldhouseUSA

2.5 out of 5
Hampton Inn & Suites Dallas/Frisco North-FieldhouseUSA
6070 Sports Village Road, Frisco, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 492 out of 756 reviews" "
Rating 8 - Good. 177 out of 756 reviews" "
Rating 6 - Okay. 45 out of 756 reviews" "
Rating 4 - Poor. 20 out of 756 reviews" "
Rating 2 - Terrible. 22 out of 756 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

tere

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a tournament, was walkable distance from sports complex
Stayed 2 nights in May 2024

10/10 Excellent

Julie A

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff; clean; convenient
Stayed 1 night in May 2024

10/10 Excellent

Flor Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine property for a hotel...
Stayed 2 nights in May 2024

10/10 Excellent

Lori P.

Liked: Cleanliness, staff & service, property conditions & facilities
Hampton Inn's seem to differ from one to another as far as breakfast offerings however they have all been good. This particular Inn did not offer warm chocolate cookies every evening in the lobby or coffee all day long as one in UT that I stayed at but that is not a show stopper.

6/10 Okay

Srinivas

Travelled with family
Liked: Staff & service
Breakfast was little disappointing, but they seem to have coffee for extended time (liked it) Crickets and old carpet in lobby,, also cold water shower issue.. sometimes when taking shower,.you need to have patience to get hot water . I need to agree worth for what I had paid $80/night.. if I had paid $140 plus. I would have given only two star. Overall good and felt safe.
Stayed 4 nights in May 2024

10/10 Excellent

Vickie D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, breakfast sufficient, and staff friendly and helpful. Seemed to be a shortage of hot water Sunday morning but thankfully showered night before so may have been timing issue. I sould stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok pool was not clean really wanted to get in pool but otherthan that everything else was ok
Stayed 5 nights in Apr 2024

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff was attentive and friendly. Breakfast was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kemisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and spacious.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Very friendly and helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Venkataramachandran

Overall very good
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa Ann

Liked: Staff & service, property conditions & facilities
Was very quiet.
Stayed 3 nights in Mar 2024

4/10 Poor

carlos

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We got to the hotel at 120pm. The first thing that came out of the receptionist mouth was: NO ROOMS AVAILABLE, CHECKING AT 3. there was no hello or welcome to the hotel which to us seemed rude. The room itself was okay except the shower head didnt work. Hotel location was convenient but there was also 2 other hotels nearby that i would rather try if i come back here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yvonne

Travelled with family
Elevators were very dirty
Stayed 2 nights in Mar 2024

4/10 Poor

Mark

Disliked: Staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was clean but dated a bit. Beds very comfortable. Water in shower was only lukewarm. Very loud in our room. Could hear doors slamming, people walking/running, and water running.
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

Jovina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and rooms are spacious and clean!!
Stayed 3 nights in Feb 2024

8/10 Good

Deborah A

Liked: Cleanliness, amenities, property conditions & facilities
We liked the area. Staff should tell guests where their rooms are, where the elevator is, and when breakfast is.
Stayed 1 night in Feb 2024

8/10 Good

leon

Stayed 1 night in Feb 2024

10/10 Excellent

jun bae

Stayed 3 nights in Jan 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. We enjoyed being walking distance to stadium.
Stayed 2 nights in Jan 2024

2/10 Terrible

Francis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different rates
When we got to the hotel they didn't have the same rate as I got from Hotels.com. Then when I contested it they said to get ahold of Hotels.com, which i did and nothing was done. We were to be charged $618 total for 2 rooms for 2 nights and was charged over $800. I will never use Hotels.com or stay at the Hampton in Frisco.
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Jesse

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Something above my room whether it was staff or customer, kept me and my wife up all three nights. Slamming things and stomping around. Completely inappropriate. I will never stay there again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Gisela

Stayed 1 night in Jan 2024

4/10 Poor

Belinda

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Liked: Staff & service, property conditions & facilities
Nice experience!
Stayed 3 nights in Dec 2023

8/10 Good

Anh, Pflugerville

Travelled with partner
Liked: Cleanliness, amenities
The staff did not greet us at the property. When we entered, one of yhe staff joked and said "we are closed - just joking!" Very unprofessional!
Stayed 1 night in Dec 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard bed
Everything was great except for the bed. It was hard. It felt like sleeping on a box spring. It was not comfortable at all.
Stayed 1 night in Dec 2023

10/10 Excellent

Kari

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was adequate, but had a little bit of a smell to it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose H

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A nice uncomfortable stay!
Everything was good from the service to cleanliness. But…I had to rate low on “Comfort”. Reason being…it was freezing cold outside and the heater did not work. I was unable to adjust the temperature to my liking. I had to use the hair blow dryer to warm up the sheets and our bodies. It was very uncomfortable. My husband and I did not sleep well.
Stayed 2 nights in Dec 2023

10/10 Excellent

DIANA

Stayed 1 night in Nov 2023

4/10 Poor

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water! We tried to take a shower at 5:30 at night and again at 6:00am the next morning. Both were very cold showers. The water in the sink never got warm
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alan T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 2 nights in Nov 2023

2/10 Terrible

My

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was loud, crowded, and very noisy.
Stayed 1 night in Dec 2023

10/10 Excellent

Belinda K

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, very clean, staff professional, parking convenient & everything worked!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was absolutely fantastic service and top notch clean
Stayed 1 night in Aug 2023

10/10 Excellent

Ray

Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with family
Wonderful location & a great place to stay
Stayed 1 night in Nov 2023