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Reviews of Aloft Las Colinas

3 out of 5
Aloft Las Colinas
122 E John Carpenter Fwy, Irving, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1009 reviews" "
Rating 8 - Good. 213 out of 1009 reviews" "
Rating 6 - Okay. 70 out of 1009 reviews" "
Rating 4 - Poor. 33 out of 1009 reviews" "
Rating 2 - Terrible. 42 out of 1009 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Koforola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Aesthetic of the room and the customer service is top notch. The only thing I don’t like about it is the ac make a lot of noise but other than that everything else was excellent
Stayed 2 nights in May 2024
Response from Customer Service on 26 May 2024
Koforola, thank you for your lovely review of Aloft Las Colinas! We're delighted to hear that you enjoyed the room’s aesthetic and received exceptional customer service. We appreciate your feedback about the AC and will look into it. We look forward to welcoming you back for another excellent stay!

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had fun in this hotel
Stayed 2 nights in May 2024
Response from Customer Service on 26 May 2024
Marion, thank you for sharing your experience at Aloft Las Colinas! It is great to hear that you and your family had an enjoyable time. We're looking forward to welcoming you back for more fun in the future!

10/10 Excellent

Jenny

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely stay here again. Comfortable, great service, I could bring my dog- location is very convenient. Thought the price was fair- good value
Stayed 2 nights in May 2024
Response from Customer Service on 26 May 2024
Jenny, thank you for your wonderful review! Aloft Las Colinas is delighted to hear you had a comfortable stay and appreciated our great service. We're glad that our pet-friendly policy and convenient location added to your positive experience. We look forward to welcoming you and your dog back soon!

10/10 Excellent

Fady, Houton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise level to our room on the first floor was high at night.
Stayed 1 night in May 2024
Response from Customer Service on 25 May 2024
Fady, thank you for sharing your experience at Aloft Las Colinas. We're glad that overall you had a positive stay. We appreciate your feedback regarding the noise level, and our team will take it into consideration. We hope to welcome you back soon!

8/10 Good

Arunbhaskar

Liked: Cleanliness, staff & service, property conditions & facilities
There were no lights on parking area and It’s very dark and scary in the midnight car parking.
Stayed 1 night in May 2024
Response from Customer Service on 23 May 2024
Arunbhaskar, thank you for sharing your thoughts. We're glad that your overall experience was positive. We appreciate your feedback regarding the parking area, as it helps us identify areas for improvement. The team at Aloft Las Colinas looks forward to welcoming you back in the future.

10/10 Excellent

Oluwafemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Oluwafemi, thank you for your straightforward review. The team at Aloft Las Colinas is always delighted to provide an excellent experience to our guests. It is our pleasure to have had you stay with us and we hope to welcome you back soon.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay a lot.
Stayed 2 nights in May 2024
Response from Customer Service on 13 May 2024
Carrie, it's wonderful to hear that your stay at Aloft Las Colinas was enjoyable. We appreciate your valuable feedback and hope to welcome you again in the future for another pleasant experience.

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice, amenities were great, and the area was full of options but not crowded!
Stayed 2 nights in May 2024
Response from Customer Service on 6 May 2024
Colleen, it's superb to hear that you found our team members at Aloft Las Colinas considerate and beneficial. We're glad that our amenities met your expectations. We also take pride in our location being filled with various options yet maintaining its relaxing ambiance. We're looking forward to welcoming you back in the future.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for concert stay.
Stayed 1 night in May 2024
Response from Customer Service on 6 May 2024
Dylan, thank you for sharing your experience. It's fantastic to hear that the Aloft Las Colinas was your ideal location for your concert visit. We hope to host your future stays for other events as well.

10/10 Excellent

Adelis

Liked: Cleanliness
Clean
Stayed 1 night in May 2024
Response from Customer Service on 6 May 2024
Adelis, it's delightful to hear your acknowledgment of the pristine condition at Aloft Las Colinas. Our team is pleased to have contributed to your positive experience. We hope to serve you again in the future.

10/10 Excellent

Orvilia

Stayed 1 night in May 2024
Response from Customer Service on 25 May 2024
Thank you for the great rating, Orvilia!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Aloft Las Colinas! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 Okay

JUDY

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 6 May 2024
Thank you for sharing your feedback, Judy!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Jennifer, Uniontown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this Hotel! I attend a Tradeshow at the Kay Bailey Convention Center in Dallas once a year and I always stay here. I'd rather drive 15-20min to the Convention than stay in a Hotel close to the Center because it's always a great experience. I love the breakfast place around the corner and there is a really good Mediterranean Restaurant around the corner as well. Plus, the staff here has always been friendly.
Stayed 4 nights in Mar 2024
Response from Customer Service on 4 May 2024
Jennifer, thank you for sharing your positive experience at Aloft Las Colinas. We are thrilled that you always choose us for your annual visit to Dallas, and we appreciate your kind words about our location and nearby offerings. We're also delighted to hear that our team members have consistently provided a friendly experience. We look forward to welcoming you back when your travels bring you to Dallas next year!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Crystal, it's wonderful to hear that you had a fantastic experience at Aloft Las Colinas. We're dedicated to providing a memorable stay for our guests, and we're thrilled that your rating reflects this goal. We hope to welcome you back in the future.

10/10 Excellent

Lou Ellen

Travelled with partner
Liked: Cleanliness
Very nice
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Lou, we're delighted to hear you found Aloft Las Colinas to be very pleasant. We appreciate your simplistic but impactful words and thank you for taking a moment to share them. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Keagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
Thanks for the amazing rating, Keagan!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Aloft Las Colinas!

10/10 Excellent

Edith

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Customer Service on 18 Apr 2024
Edith, it's truly heartening to hear your high regard for the Aloft Las Colinas experience. We're thrilled you enjoyed your stay and can't wait to welcome you back for another seamless visit.

8/10 Good

Mohammad

Stayed 2 nights in Apr 2024
Response from Customer Service on 5 May 2024
Thank you for the 4-star rating, Mohammad!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Aloft Las Colinas. Thank you again for sharing!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear anything and everything in the hallways. Slamming doors running ect
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Christopher, thank you for sharing your experience at Aloft Las Colinas. We appreciate your feedback about the noise level, and understand that tranquility is essential for a comfortable stay. Rest assured we are looking into such concerns to maintain a serene environment. We're delighted that your overall stay was enjoyable, and would be pleased to welcome you back in the future.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained property
Stayed 1 night in Apr 2024
Response from Customer Service on 13 Apr 2024
Thomas, we're thrilled to hear you appreciated the upkeep and aesthetics of Aloft Las Colinas. It's our goal to provide pleasant surroundings for our guests. We can't wait to welcome you back on your next trip.

8/10 Good

Foong

Stayed 2 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
We appreciate your lovely rating, Foong!The satisfaction of our guests is important to us so we can't wait to see you back again at Aloft Las Colinas soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Tynirsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for a quiet getaway We really enjoyed everything about this property
Stayed 2 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Tynirsha, it's delightful to learn that Aloft Las Colinas served as the idyllic location for your tranquil getaway. We're glad you relished everything about your stay. We strive to provide a unique experience tailored to our guests' needs. Looking forward to welcoming you back for another peaceful retreat.

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 4 Apr 2024
Michael, we're thrilled to see your top rating for Aloft Las Colinas! We aim for perfection and it seems we hit the mark with your stay. Thank you for choosing us and we eagerly look forward to your next visit.

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed in the pool area, dirty chairs, pool dirty and not heated as advertised on website. Then to crawl into bed and find a DIRTY sock in the sheets.
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Stacey, we're deeply sorry to hear about your experience. We understand the initial area of concern pertains to the pool area. We assure you that maintaining cleanliness is paramount to us, and we will certainly address this with the team. For the inconvenience in your room, we apologize and want to assure you that your experience was not typical. It is extremely important to us that every guest has a comfortable and clean room. We hope for the opportunity to host you again in the future and make up for this unfortunate incident.

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just about perfect. I would suggest putting dampeners on all the bedroom doors because they all slam extremely loud. We woke up 5 or 6 times throughout the night just because you could hear every door shut on the floor we were on
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Taylor, it's wonderful to hear that your stay at Aloft Las Colinas was just about perfect! Your insight regarding the bedroom doors has been noted and we will certainly consider your suggestion for further improvements. We regret any inconvenience caused and look forward to ensuring a better, more peaceful sleep environment during your next stay with us.

10/10 Excellent

Deserae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythinh and everyone was so nice.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Deserae, it warms our heart to hear that you had a lovely experience at the Aloft Las Colinas. We're thrilled that our hotel and team members left such a favorable impression. Please come back and visit us again soon!

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Darrick, it's wonderful to know you had a 5-star experience at Aloft Las Colinas. We hope to have the pleasure of welcoming you back in the near future. Thanks for choosing us.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Todd, thank you for your top-score rating on Expedia! It's great to hear that your stay at Aloft Las Colinas met your expectations. We look forward to hosting you again in the future!

10/10 Excellent

ZAKI UDDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Zaki, we're thrilled to hear your feedback regarding the cleanliness at Aloft Las Colinas. Your satisfaction with our impeccable standards makes us proud. We look forward to welcoming you back for another delightful stay!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Salvador, it's wonderful to see that you had a positive experience at Aloft Las Colinas. We are grateful for your high rating and we hope to have the opportunity to welcome you back in the future! Thank you for choosing to stay with us.

10/10 Excellent

Hasan, Euless

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Jan 2024
Response from Customer Service on 14 Mar 2024
Hasan, it's fantastic to hear you had a wonderful experience at Aloft Las Colinas. Your succinct comment of "Great" makes our day! We hope to be your host again in the future, ensuring your next visit is just as splendid.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highways
Stayed 1 night in Feb 2024
Response from Customer Service on 14 Mar 2024
Eric, it's great to hear that the convenient location of Aloft Las Colinas was beneficial for you. We appreciate your positive feedback. Looking forward to your next stay with us.

10/10 Excellent

Dakota

Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Thank you for the 5/5 rating, Dakota!It's excellent you enjoyed your time at Aloft Las Colinas so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Milaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went smooth, staff was excellent. Rooms were great.
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Milaad, it's great to hear that your stay at the Aloft Las Colinas was seamless. We're pleased our team members provided you with excellent service and that you appreciated our spacious rooms. Your kind feedback brings joy to our team, and we look forward to hosting you again.

10/10 Excellent

JULIE, Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay!
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Julie, thank you for your review! We're pleased to hear that you had an enjoyable stay at Aloft Las Colinas. We're looking forward to your next visit.

10/10 Excellent

Milihka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe and the staff is simply amazing!
Stayed 1 night in Feb 2024
Response from Customer Service on 4 Mar 2024
Milihka, we are thrilled to hear about your recent stay experience at Aloft Las Colinas. Your fantastic comments about our hotel's cleanliness, safety, and our wonderful team members are greatly appreciated. We're looking forward to having you with us again.

10/10 Excellent

Cydnei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Getway!
Amazing and cozy staycation.
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Cydnei, it's great to hear your stay at Aloft Las Colinas was remarkable and agreeable. Your description as a 'staycation' resonates with the kind of atmosphere we want to provide. It brings us joy to learn you found our hotel to be a nice retreat. We're excited to welcome you back in the future for another delightful escape.

10/10 Excellent

Xiu

Stayed 2 nights in Feb 2024
Response from Customer Service on 25 Feb 2024
Thank you for taking the time to leave this wonderful rating, Xiu! We hope to see you again soon at Aloft Las Colinas so we can share yet another amazing experience!

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again and again this place rocks! Stay here often and it's always great!!!!
Stayed 1 night in Feb 2024
Response from Customer Service on 12 Feb 2024
Gary, we're truly delighted to read your enthusiastic feedback about repeated stays at Aloft Las Colinas. Ensuring our guests have excellent experiences is our priority, and your gratifying words reinforce this. Looking forward to your next visit!

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 12 Feb 2024
Gary, it's truly rewarding to know you had a gratifying experience at Aloft Las Colinas. We sincerely appreciate your perfect score and we're looking forward to welcoming you back for another pleasant stay.

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall stay and hotel was 15-20 from everything
Stayed 4 nights in Jan 2024
Response from Customer Service on 1 Feb 2024
Sidney, thank you for sharing your delightful experience at Aloft Las Colinas. We're pleased you enjoyed your overall stay and found our location to be conveniently situated. It brings us joy knowing we served you well. Looking forward to welcoming you back for another great experience.

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on 30 Jan 2024
Rochelle, it's wonderful to learn you appreciated your stay at Aloft Las Colinas. Your stellar rating is truly appreciated. We're looking forward to welcoming you back for another fantastic experience.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, hotel offers basic amenities. We enjoyed having a cocktail in the evening. Friendly staff.
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
James, it's splendid to hear you found your room at Aloft Las Colinas neat and cozy, and that you appreciated our fundamental amenities. We're also thrilled you enjoyed your evening cocktail! Your kind words about our team members are greatly valued. We look forward to welcoming you back soon for another fantastic stay.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean a great stay.
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Thanks, Tara! It's outstanding your time at Aloft Las Colinas was fantastic. We can't wait until your next visit!

10/10 Excellent

Elexsus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on 23 Jan 2024
Thanks for the perfect rating, Elexsus!We're pleased to hear that you have fully enjoyed your stay at Aloft Las Colinas, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean amenities.
Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Alicia, thank you for taking the time to share your experience at Aloft Las Colinas. We're thrilled to hear that our accommodating team members and pristine facilities added to the quality of your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
Thank you for sharing your perfect rating with us, Joaquin!It's wonderful to see how much you appreciated your time at Aloft Las Colinas! We want everyone to feel right at home at Aloft Las Colinas. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price location and service
Stayed 1 night in Jan 2024
Response from Customer Service on 21 Jan 2024
Orlando, we're ecstatic to learn that you found value and convenience at the Aloft Las Colinas! Your kind words about the service are much appreciated. We hope to welcome you back again soon for another great experience.

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 20 Jan 2024
Thank you for the 5 out of 5 rating, Natalie!We're thrilled to see how much you enjoyed staying at Aloft Las Colinas. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 20 Jan 2024
Thanks for the fantastic rating, Marla!It's outstanding we could exceed your expectations during your stay at Aloft Las Colinas. We're all looking forward to your next stay with us.