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"Nice place "

"We had a very pleasant stay at this hotel. Traveling in China can be challenging for foreigners, especially with restrictions on Google and many other apps. Additionally, obtaining a local SIM card was not possible for me, as Chinese telecom providers require a national ID. I was initially concerned about my Expedia reservation due to these limitations, but the front desk staff—particularly Winnie—was incredibly helpful and professional. Winnie promptly confirmed our reservation, scanned our passports, and assigned us a non-smoking room. She also took the time to thoroughly explain the hotel’s amenities and provide helpful information about local tours and transportation options. The room was spacious, clean, and comfortable. All staff members we interacted with were friendly and eager to assist with any questions we had. The location is also very convenient—there’s a subway station right across the street, and the train station is just a short walk away (about three blocks). Overall, we had a wonderful experience and would definitely choose this hotel again when visiting Dalian."

"The overall service improved this year compared to previous years. The staffs are warm and patient. Especially in the breakfast time, they provided good service, such as serving coffee for the customers. "

"Pretty good overall"

"Love Somerset and if I go to Dalian again will choose this place again. Minor issues that I would like the management to fix and that's to replace all pots and pans, some have gross build up that cannot be cleaned."

"친절하고 잘교육된 직원, 고급 호텔에 맞는 좋은 서비스와 어메니티"

"Quick elevators, beautiful views, excellent comprehensive breakfast, friendly service, convenient location "

"Friendly check-in at reception."