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"Staff were excellent."

"Our family of 5 enjoyed our stay at Nguyen Shack so much! There is such lovely views from the room and eating area. The yoga was amazing and it was so convenient having breakfast there every AM, The staff are some of the kindest people I’ve ever met,., they truly want you to feel at home. My kids LOVED all of the animals and spent hours hanging out with them. We rented scooters and drove the route they recommended and stopped at Paradise cave. It was such a stunning drive. If you get the privilege to stay here you won’t regret it."

"Very nice hotel although a bit out of the way from city center."

"Song Toan and his daughter Chinh were 2 of the kindest people you’ll ever meet. They helped out arranging so my stay in Phong Nha was a time I’ll never forget. The room was great everything I needed. Thanks to the Toan family"

"Love it."

"Hotel wasn’t open and had no notice of our booking. Looked like a family may have just bought it and was renovating it. They were fantastic!! Made us up a bungalow with a sea view and made us feel so welcome. Couldn’t fault them at all. Would definitely recommend this place when it’s up and running again. All the promenade and sea defenses have been destroyed by the typhoon but they are busy reconstructing them and we did manage to access the beach. "

"Staff were excellent before and during our stay. They helped us with arranging our pick up from Dong Hoi, early check in, trip to the caves (excellent) and onward travel arrangements. Room had everything you needed for a pleasant stay and it was quiet with a comfortable bed. Fabulous omelette for breakfast too! "

"Bed was vsry comfortable. Easy check-in, staff very friendly and helpful. Room clean and nice size room for the price "

"The private beach was lovely ans pooled looked great However there wasn't much else to do We stayed one night then moved to a new hotel in the centre, Again nothing really wrong with (we had 4 nights booked) the resort itself other than limited things to do and the room smells of damp "