Outdoor pool

Reviews of voco Ma Belle Danang, an IHG Hotel

4.5 out of 5
voco Ma Belle Danang, an IHG Hotel
168 Vo Nguyen Giap Street, Son Tra District, Da Nang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 70 reviews" "
Rating 8 - Good. 13 out of 70 reviews" "
Rating 6 - Okay. 1 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel not far from town center, but not walkable due to the high temperatures in Da Nang. Visited during reunification holidays so quite busy and a bit noisy in the evenings, but quiet at night. Fantastic view from my suite. Hotel staff very polite, courteous, friendly and welcoming. Highly recommended
Stayed 7 nights in Apr 2024
Response from Vu Kim Ngan on 4 May 2024
Dear John, Thank you for sharing your experience with others on this platform. It is always thrilling to read a comment with such kind words as yours. Our staff are a great asset that we are always proud of. Your review will be a motivation for us to be even better in the future. Looking forward to welcoming you back soon. Kind regards,

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! From the moment we checked in, the front staff was incredible and helpful. Beach is across the street, very convenient. Small store next to hotel in case you need something. If we ever return to DaNang, we will definitely stay here again. Breakfast was delicious as well. We stayed in a ocean view suite..pay the extra $ and get this room w.a stunning view.
Stayed 2 nights in Apr 2024
Response from Vu Kim Ngan (Ms.) on 1 May 2024
Dear Brenda, Thank you so much for your kind words. It is so thrilled to read your comment. We're happy to know that you had a memorable stay at our hotel during your visit to Danang. Looking forward to hosting you again soon. Kind regards, Vu Kim Ngan (Ms.) Reservation Manager

10/10 Excellent

Donn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Danang Marathon. Very friendly and helpful and attentive staff. Very impressed. Great breakfast. Couldn't have asked for more.
Stayed 1 night in Mar 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 1 Apr 2024
Dear Donn,We would like to express our heartfelt gratitude for your generous feedback regarding your experience at voco Ma Belle Danang. Your kind words are truly appreciated. We are delighted to hear that you were impressed by the dedicated and true hospitality provided by our wonderful Hosts. Knowing that you thoroughly enjoyed our breakfast brings us immense joy.We sincerely hope that your recent marathon was successful, and we eagerly look forward to welcoming you again in the future.Wishing you all the best in life!Warmest regards,

10/10 Excellent

Ernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Voco Ma Belle is absolutely top notch. Wonderful accommodation. Staff all 5 star from the General Manager to the newest trainee.
Stayed 10 nights in Mar 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 25 Mar 2024
Dear Mr. Ernie,We would like to express our heartfelt gratitude for your valuable review of voco Ma Belle Danang. Your feedback is truly appreciated, and we are grateful that you took the time to share it on various survey platforms.We are absolutely thrilled to learn that you had an enjoyable vacation with us and that your experience was memorable. It brings us great joy to know that we were able to contribute to your positive stay.We sincerely hope to have the pleasure of welcoming you back to our hotel in the future. We will continue striving to provide the best possible experience for our guests.Once again, thank you for your kind words. Wishing you all the best!Warmest regards,

10/10 Excellent

Thi My Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 25 Mar 2024
Dear Ms. My Phuong,Thank you so much for taking the time to rate voco Ma Belle Danang. We sincerely appreciate your kind feedback and for choosing our hotel for your recent stay. It was a pleasure to have you as our guest.We look forward to welcoming you back to voco Ma Belle Danang in the future. Whether it's for another relaxing getaway or a special occasion, we will be here to ensure your stay is just as wonderful as the last.Warmest regards,

10/10 Excellent

Laxmi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything but the noise that comes from across the road is very disturbing until very late night.
Stayed 4 nights in Feb 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 1 Mar 2024
Dear Laxmi,Thank you very much for sharing your feedback on your recent stay at voco Ma Belle Danang. We are thrilled to hear that you loved everything about your experience with us. However, we sincerely apologize for the inconvenience caused by the noise coming from the club across the road, which disturbed your stay until late at night.We appreciate your feedback as it helps us identify areas for improvement. Rest assured, we will take your comments into serious consideration and work towards with the local authority in finding solutions to minimize the noise disturbance for our guests.If you plan to visit us again in the future, please do not hesitate to inform our team about your preference for a quieter room or any specific requirements you may have. We will do our best to accommodate your needs and provide you with a more enjoyable stay.We do hope to have the opportunity to welcome you back and provide you with a flawless experience.Thank you & Best regards,

10/10 Excellent

Gary Edward, Croston

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms excellent and staff are amazing
Stayed 4 nights in Feb 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 1 Mar 2024
Dear Gary Edward,Thank you very much for taking the time to share your recent experience at voco Ma Belle Danang. We are absolutely thrilled to hear that you had a wonderful stay with us and enjoyed every aspect of your visit.It brings us great joy to know that you loved our hotel room and experienced the amazing True Hospitality service provided by our dedicated Hosts. We take pride in delivering exceptional experiences, and your kind words serve as motivation for our team to continuously strive for excellence.Your recommendation means the world to us and reinforces our commitment to providing outstanding service to all our guests. We sincerely appreciate your support.We would be absolutely delighted to welcome you back to voco Ma Belle Danang in the future.Wishing you all the best!Thank you & Warmest regards,

10/10 Excellent

NGA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying. Staffs were super nice and helpful. My family had a wonderful vacation time.
Stayed 2 nights in Feb 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 20 Feb 2024
Dear Nga,Thank you for taking the time to share your recent experience with us at voco Ma Belle. I was thrilled to read your comment about our wonderful and friendly staff who always strive to provide excellent service to our guests. I am delighted to hear that your family had a great stay with us.We look forward to welcoming your family back to Danang in the near future.Wishing your family all the best in the new year!Thank you & Best regards,

10/10 Excellent

ABDULFATTAH A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from PA to GM cum QCI on 31 Jan 2024
Dear ABDULFATTAH A,Thank you very much for choosing voco Ma Belle Danang for your recent stay and taking the time to give us a review.We hope to welcome you again in the near future and wish you all the best in the new year 2024.Best regards,

8/10 Good

Soon Keng

Stayed 5 nights in Jan 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 2 Feb 2024
Dear Soon Keng,Thank you for taking time to rate for voco Ma Belle Danang on this platform.We really appreciate it and look forward to welcoming you again at our hotel next times.Wishing you all the best!Best regards,

10/10 Excellent

latifah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Every thing was excellent: the room, the staff, the location and the view.
Stayed 3 nights in Jan 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 29 Jan 2024
Dear latifah,Thank you very much for taking the time to share your recent experience with us. This is truly appreciated.It was a pleasure to read through such a nice comment like yours. We do hope to welcome you again soon. Wish you all the best in the new year 2024!Thank you & Best regards,Loan Le (Ms.)

10/10 Excellent

Jou hsuan

Stayed 1 night in Jan 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 26 Jan 2024
Dear Jou Hsuan,Thank you very much for taking time to rate for voco Ma Belle Danang at 10/10. We really appreciate it.We hope to welcome you again to voco Ma Belle in the future!Wishing you all the best with lots of happiness in life!Best regards,

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Danang with friendly and helpful staff. Would definitely stay again.
Stayed 6 nights in Jan 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 25 Jan 2024
Dear Tony,Thank you so much for taking the time to share your experience at voco Ma Belle Danang. This is trully appreciated.I was delighted to read your fabulous comments about the hotel.I do hope to welcome you soon again to voco.Best regards,

10/10 Excellent

Ho

Stayed 3 nights in Jan 2024
Response from Loan Le (Ms.) PA to GM cum QCI on 25 Jan 2024
Dear Ho,Thank you for taking time to rate for voco Ma Belle Danang. We do hope to welcome you back in the near future.Wish you all the best!Best regards,

8/10 Good

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 25 Jan 2024
Dear Phuong,Greetings from voco Ma Belle Danang. Thank you so much for taking the time to rate for us. We do hope to welcome you soon again.Best Regards,

8/10 Good

seong hee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are amazing but for a week of my staying noisy level wasn’t what I wanted at all. It couldn’t rest and music was going on till midnight. I had to have earplugs every night but I still can hear music and feel the vibration. If you are sensitive with sounds I won’t recommend. However staffs are beyond amazing. Ocean view was so amazing. Pool was nice but water is freezing cold. Breakfast and food at the pool was very good. Location is pretty good to go everywhere.
Stayed 7 nights in Jan 2024
Response from Loan Le ( Ms.) PA to GM cum QCI on 22 Jan 2024
Dear Seong Hee,I would like to thank you very much for sharing your recent experience at voco Ma Bellle Danang. We appreciate your time to write us the review and were very thrilled to know thay you had enjoyed the ocean view from room, pool and the buffet breakfast. On behalf of the voco Ma Belle hosts, we were thankful for your motivated feedback for the team, we are proud of our hosts who are alway doing their best to make our guest's stay happy and memorable.Regarding the noise issue from the opposite club, we do apologize for the inconvenience which had caused to your stay. We are doing our best to control and work with the local authority in order to minimise the impacts to our guests. Look forward to getting another chance to welcome you back in the future!Best regards,Loan Le (Ms.)

8/10 Good

Xiaoming, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Vu Kim Ngan (Ms.) on 10 Jan 2024
Dear Xiaoming, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vu Kim Ngan (Ms.) Reservation Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay at Voco Mabelle
We had a family suite with sea view during our stay, which offers a 180 degree view of the My Khe beach. The room was equipped with a spacious bathroom with separate bath snd shower areas. The breakfast was great and offers a-lot of varieties to choose from. Customer service was exceptional and specislly the bellman whose name is “Man” was super helpful with all the spa and restaurants suggestions and bookings. He made sure that we feel good about the places which he suggested us to go to and he also made sure we that we are safe with the grab drivers we went with. Overall speaking, this hotel’s service was wonderful and deserves 5+ stars. I highly recommend this to travelers who plan to visit Da Nang.
Stayed 4 nights in Dec 2023
Response from Vu Kim Ngan (Ms.) on 10 Jan 2024
Dear Anonymous, Thank you for taking the time to review us on Hotels.com and sharing your feedback with others. We're glad you had a 10/10 experience at our hotel during your holiday. Our colleagues are the great asset to the hotel and the ones who deliver the best service to the guest. A comment such as your will motivate us to be even better. We will definitely share this to our colleague and they would be thrilled reading it. Once again, thanks for your kind words and we hope to welcome you back soon. Kind regards, Vu Kim Ngan (Ms.) Reservation Manager

8/10 Good

Peggy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vu Kim Ngan (Ms.) on 10 Jan 2024
Dear Peggy, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vu Kim Ngan (Ms.) Reservation Manager

10/10 Excellent

Shannon J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t even begin to tell you how magnificent our stay was at this hotel. We travel quite a bit and this was the best experience we had with a hotel as a whole. The staff are all so pleasant, helpful, friendly and went out of their way to help us. It truly was a memorable experience!!!
Stayed 2 nights in Dec 2023
Response from Loan Le (Ms.) PA to GM cum QCI on 22 Dec 2023
Dear Shannon,Thank you very much and we really appreciate your beautiful review for voco Ma Belle Danang and our wonderful Hosts. The team is very happy to receive such an amazing feedback from you. We are so glad that you had a memorable and geat experience at our hotel and hope to welcome you again at voco Ma Belle Danang in the near future.Wishing you all the best and much happiness in life!Best regards,

2/10 Terrible

BYOUNGMO

Stayed 3 nights in Dec 2023
Response from Loan Le (Ms.) PA to GM cum QCI on 22 Dec 2023
Dear BYOUNGMO,Thank you very much for taking time to rate for voco Ma Belle Danang. Look forward to welcoming you return next times.Wish you all the best!Best regards,

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the price!!!
Stayed 1 night in Dec 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Keith, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vu Kim Ngan (Ms.)

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a great 5-day stay in the hotel! All the staff are friendly and helpful, from the front desk staff to the concierge staff to the waiters/waitresses during our buffet breakfast time. Some of them make great Vietnamese coffee too! The family room is clean and spacious for family of 3 and 4. The view at level 26 is amazing too! Thanks for making our first visit to Danang a memorable one. Will stay in the same hotel when we return to Danang again.
Stayed 4 nights in Dec 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Tan, Thank you so much for sharing your valued feedback with other guests on this platform. We're glad to know that every place at the hotel has marked a memorable in your journey. From our sumptuous buffet breakfast, and our unique Family Room to our beautiful Ciela Skybar and Dining. Most importantly, our colleagues also played a key part in making your experience the utmost one. We look forward to having another chance to welcome you back soon.Sincerely, Vu Kim Ngan (Ms.)

10/10 Excellent

Lim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Lim, We're thrilled to know that you had a 10 out of 10 experience at voco Ma Belle Danang. This is a huge motivation that will encourage us to be better. We look forward to welcoming you back when travel allows. Sincerely yours, Vu Kim Ngan (Ms.)

8/10 Good

Man Him

Stayed 2 nights in Nov 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Man Him, Thank you for taking the time to give us your valued rating. As a new opening hotel, we appreciate a rating such as yours to motivate and improve our service. We look forward to welcoming you back to show you the service that we always strive for. Kind regards, Vu Kim Ngan (Ms.)

10/10 Excellent

youngsup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Nov 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Youngsup, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vu Kim Ngan (Ms.)

10/10 Excellent

CHIEN FU

Stayed 1 night in Nov 2023
Response from Vu Kim Ngan (Ms.) on 2 Dec 2023
Dear Chien Fu,Thank you for taking the time to tell us about your experience at voco Ma Belle Danang.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Sincerely,Vu Kim Ngan (Ms.) Reservation Manager

8/10 Good

Sophea

Stayed 4 nights in Nov 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Sophea, Thanks for the rating about your experience at voco Ma Belle Danang. We look forward to welcoming you back in the near future. Kind regards, Vu Kim Ngan

10/10 Excellent

Hyukmin

Stayed 1 night in Oct 2023
Response from Vu Kim Ngan on 3 Dec 2023
저희 호텔에 대한 귀하의 평가에 진심으로 감사드립니다. 귀하께서 즐겁고 편안한 숙박을 하셨다는 것에 대하여 저희는 대단히 기쁘게 생각합니다. 저희 직원들은 고객 서비스에 대한 큰 자부심을 갖고 있으며 고객님들의 의견을 무엇보다 소중하게 생각합니다. 가까운 시일 내에 다시 뵐 수 있기를 기대하겠습니다.감사합니다.Vu Kim NganReservation Manager

10/10 Excellent

Binh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good to be in IHG chain. Quality and Sevice are good. Staffs are excellent. Breakfast is ok for Danang. It’s about the best hotel on the strip. You may need to take transportation to get to middle of the strip due to distance. Safe area all around! Seafood in the area is mostly expensive and not recommended! Don’t try “Lang Ca”
Stayed 3 nights in Sep 2023
Response from Loan Le (Ms.) PA to GM cum QCI on 4 Oct 2023
Xin chào Bình!Thank you very much for choosing voco Ma Belle Danang for your recent stay. We really appreciate your valuable feedback for us and thank you for sharing your experience on the service quality, food as well as the surrounding areas.We're looking forward to welcome you back in the near future. Wishing you all the best and many happiness in life.Sincerely,

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Loan Le (Ms.) PA to GM cum QCI on 3 Oct 2023
Dear Mr. David,Thank you very much for your time to rate for voco Ma Belle Danang. We hope that you had a great time with us and looking forward to welcoming you back next times.Wishing you all the best & many happiness in life!Best regards,

4/10 Poor

Tiffany

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Disappointing
The stay was very disappointing. The check-in and check-out services were very disorganized, and the staff seemed poorly trained. The welcome fruit was actually bad and sour. The room alarm beeped at 6 am in the morning without any reason. The beach is beautiful, but it gets very loud at night, making it hard for us to sleep.
Stayed 2 nights in Sep 2023
Response from Daniel Solombrino on 3 Oct 2023
Dear Tiffany T,Thank you for taking the time to share the same feedback on various platforms including Hotels.com.It is with sincere regret that I learn your overall stay with us did not meet your satisfaction. I have taken personal note of your specific points regarding your various points and looked into the internal processes.I hope we have the opportunity to welcome you back again soon to show you a considerable improvement in relation to your last stay with us.Best RegardsDaniel SolombrinoGeneral Manager

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
I honestly wish I could this hotel 10 stars!! The hotel is so beautiful. The staff was very accommodating and super friendly. Henry was the absolute best. He took care of all our needs. He made sure we had transportation to site see and to the airport. The room was clean and very spacious. I would definitely stay here again! Ask for Henry !!
Stayed 1 night in Sep 2023
Response from Vu Kim Ngan on 20 Sept 2023
Dear Aisha, Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had a great experience and that our colleagues played a part in it. Your kind words mean a lot to us and we will ensure Henry as well as other associates are recognized for their efforts in delivering great guest service. If you need any further assistance, please do not hesitate to reach out. We look forward to welcoming you back to voco Ma Belle Danang soon. Best regards,

10/10 Excellent

Nick, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Great breakfast. The pool and view were excellent. We enjoyed our stay there very much and will return again. Definitely recommend to family and friends.
Stayed 3 nights in Sep 2023
Response from Vu Kim Ngan on 12 Sept 2023
Dear Nick, Thank you so much for taking the time to write such a positive review! We are thrilled to hear that you had a great experience with our service and that our staff was helpful and friendly. We strive to provide excellent customer service and high-quality products, so it's wonderful to receive feedback that lets us know we're on the right track. Thank you for recommending us, and we look forward to welcoming you again in the future!Sincerely,

8/10 Good

Anh-Tuan

Stayed 3 nights in Aug 2023
Response from Vu Kim Ngan on 22 Aug 2023
Dear Anh-Tuan, Thank you for rating us on Hotels.com. We're thrilled to hear that you had a great experience with our service. We take pride in providing excellent customer service and it's always rewarding to hear that our efforts are appreciated. Looking forward to welcoming you back to voco Ma Belle Danang in the near future.Kind regards, Vu Kim Ngan (Ms.)Reservation Manager

10/10 Excellent

Chien Thang

Liked: Cleanliness, property conditions & facilities
It is a good hotel. I will come back.
Stayed 3 nights in Jul 2023
Response from Vu Kim Ngan (Ms.) on 2 Aug 2023
Dear Chien Thang, Thank you for taking the time to write us a review on Expedia. We're delighted to know that you had an enjoyable stay with us and are satisfied with our services. We look forward to welcoming you and your family back in the near future. Should you need any further assistance, feel free to contact us. Kind regards,

10/10 Excellent

Milo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a five-star hotel located on the beach front of one of the most beautiful beaches I have been to. This is a newly opened hotel that has spacious rooms, delicious food with the head chef being from France. The staff are so helpful. Henry stayed in contact with us through WhatsApp the entire time. Susan helped us with the booking for queen spa.Tahn helped us by making us fresh Vietnamese coffee every morning. The entire staff was amazing and helpful and very friendly. Please tip the staff very well as they were very hard to keep you very comfortable and happy. The hotel is aesthetically beautiful with colors of blue throughout. There is a piano in the lobby with a great decoration and arts throughout. There is a rooftop wall that overlooks the sea next to the bar. Breakfast buffet is the best part because the food is delicious and beautifully presented. The Buffay is kept clean the entire time with staff working tirelessly to keep things going smooth. The staff is helpful in assisting you with whatever you need. the location is very convenient to the beach as well as various restaurants. The area appears to be very safe and we did not have any incidents. Please be careful with taxis that will raise the price always use grab or go through the hotel. Queen spa was recommended and was not a let down. We took tours to Bana hills an old quarter. We stayed in Ho Chi Minh, Danang, and Hanoi. Danang was the best place due to the location and the hotel. Do not miss out.
Stayed 4 nights in Jul 2023
Response from Vu Kim Ngan (Ms.) on 13 Jul 2023
Dear Milo, Thank you very much for taking the time to write us a nice review on Expedia. We're delighted to read that you had a 10/10 experience with us. Especially our colleagues who always try their best to be great "hosts", they would be thrilled to read your compliments which helps motivate & recognize their effort. We do hope to have another chance to welcome you and your family back to stay with us when travel allows. Kind regards, Vu Kim Ngan (Ms.) Reservation Manager

6/10 Okay

TAKASHI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
きちんとした接客、清潔さ、設備面など基本的な優良ホテルの要件をみたしているホテルだと思う。ただ、排水パイプに水が流れる音がモロに聞こえたり、屋上のバンド演奏の音やホテル前のビーチクラブでの騒音が夜遅くまで聞こえてきたりして、防音に問題があると思った。
Stayed 2 nights in Apr 2024
Response from Loan Le (Ms.) PA to GM cum QCI on 19 Apr 2024
TakaShi さん、voco Ma Belle Danangでのご滞在の体験をシェアしていただき、誠にありがとうございます。私たちは貴重なフィードバックを心から感謝しております。施設、清潔さ、およびカスタマーサービスについてお気に召していただけたこと、大変嬉しく思っています。防音の問題によるご不便について、心よりお詫び申し上げます。お客様のフィードバックを真剣に受け止め、サービスの改善に努めてまいりますことをお約束いたします。将来、再びお迎えできることを楽しみにしております。より良いサービスと体験をお届けできるよう努めますので、どうぞお気軽にお越しください。どうもありがとうございます。敬具、Loan Le ( Ms.)PA to GM cum QCI

10/10 Excellent

SEUNGSOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Vu Kim Ngan (Ms.) on 10 Feb 2024
Dear Seungsoon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vu Kim Ngan (Ms.) Reservation Manager

10/10 Excellent

Chia hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A WOW experience, very highly recommended
My family had a wonderful stay here for 3 nights. The room and hotel as a whole are exquisitely designed and had a relaxing and cheerful aura. Our room is spacious with an awesome sea view. The breakfast buffet is beyond expectation with content changed every day. The concierge is accommodating and active in offering advice. Overall we highly recommend VOCO to whoever is visiting Danang.
Stayed 3 nights in Feb 2024
Response from Vu Kim Ngan (Ms.) on 10 Feb 2024
Dear Chia Hsin,I am delighted to hear that you had a wonderful time with us and it's a great feeling to read your review. I am confident that your story will encourage others to visit and experience our modern, spacious suite rooms and delicious breakfast. At voco Ma Belle Danang, our colleagues are our most valued assets. I will share your feedback with our team to recognize their hard work and motivate them further. Thank you for choosing to stay with us. We look forward to welcoming you and your family back soon.Sincerely,Vu Kim Ngan (Ms.)Reservation Manager

10/10 Excellent

Pui Shan, Shatin

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are very attentive to our needs.
Stayed 2 nights in Feb 2024
Response from Vu Kim Ngan (Ms.) on 10 Feb 2024
Dear Pui Shan, Thank you for giving us your review on this platform. We're thrilled to know that you had a 5 out of 5 experience with us. And more importantly, our colleagues played a big role in delivering and creating a memorable stay for you. We look forward to welcoming you back soon. Kind regards, Vu Kim Ngan (Ms.) Reservation Manager

8/10 Good

JoONG KI

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Vu Kim Ngan (Ms.) on 10 Jan 2024
Dear JoONG KI, Thank you so much for your review of our hotel. As a new opening hotel, we value feedback such as yours to improve our service and deliver the best experience to our customers. Looking forward to welcoming you back in the near future, to showcase the service that we always strive to. Sincerely, Vu Kim Ngan (Ms.) Reservation Department

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員友善,房間大, 環境很乾淨也新。離海邊很近,地理位置很好
Stayed 3 nights in Dec 2023
Response from Loan Le (Ms.) PA to GM cum QCI on 9 Jan 2024
Dear Kate,Thank you so much for your time to share your recent experience at voco Ma Belle Danang. We really appreciate your nice review for us. It is very pleasant to know that you had enjoyed your stay with us and loved the room with view as well as the friendly service from our wonderful hosts.We hope to welcome you again in the future!Wishing you all the best!Best regards,Loan Le (Ms.)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Vu Kim Ngan on 17 Dec 2023
Dear Anonymous, Thank you for taking the time to share your 10/10 experience at voco Ma Belle Danang with others on this platform. We're glad to know you had a memorable stay with us and would share this with our colleagues so they know that their hard work is recognized by our guests. We hope to welcome you back in the near future. Warm regards,Vu Kim Ngan (Ms.)

10/10 Excellent

JUNG KYU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔하고 좋은숙소 조식 맛있고 바다 근처
Stayed 2 nights in Nov 2023
Response from Vu Kim Ngan on 17 Dec 2023
JUNG KYU 님,voco Ma Belle Danang에서의 경험을 검토해 주셔서 감사합니다.가까운 시일 내에 다시 뵙기를 바랍니다.Vu Kim Ngan예약 부서

10/10 Excellent

JAE HO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절함이 최고 입니다
직원들이 너무 친절하고 시설도 깨끗했어요 미케비치 바로 앞이라 해변 가는것도 편했습니다 그랩타고 이동하기에 좋은 위치 였고 모든것이 만족합니다
Stayed 3 nights in Nov 2023
Response from Vu Kim Ngan on 17 Dec 2023
저희 호텔에 대한 귀하의 평가에 진심으로 감사드립니다. 귀하께서 즐겁고 편안한 숙박을 하셨다는 것에 대하여 저희는 대단히 기쁘게 생각합니다. 저희 직원들은 고객 서비스에 대한 큰 자부심을 갖고 있으며 고객님들의 의견을 무엇보다 소중하게 생각합니다. 가까운 시일 내에 다시 뵐 수 있기를 기대하겠습니다.감사합니다.Vu Kim Ngan 예약 부서

10/10 Excellent

Thanh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Vu Kim Ngan on 3 Dec 2023
Dear Thanh,Thank you for taking the time to tell us about your experience at voco Ma Belle Danang.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Vu Kim NganReservation Manager

10/10 Excellent

SATOSHI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです
Stayed 3 nights in Nov 2023
Response from Vu Kim Ngan on 3 Dec 2023
当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Vu Kim NganReservation Manager

10/10 Excellent

Maria Halling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Vu Kim Ngan on 3 Dec 2023
Dear Maria Halling, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vu Kim NganReservation Manager