"The hotel is in a great location just off the main square. The staff is very friendly and helpful and the fresh made omelets were a great way to start our day. The beds were also very comfortable. There is a lot of live music in close proximity to the hotel but the doors and windows look newly installed and blocked almost all of the sound, they do provide ear plugs in the room but we never needed them. Would recommend for future travelers!"
"The hotel is in a great location just off the main square. The staff is very friendly and helpful and the fresh made omelets were a great way to start our day. The beds were also very comfortable. There is a lot of live music in close proximity to the hotel but the doors and windows look newly installed and blocked almost all of the sound, they do provide ear plugs in the room but we never needed them. Would recommend for future travelers!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...
Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...
The staff were incredibly friendly and really went out of their way to make me feel welcome. The hotel itself is a beautifully restored building with a quaint courtyard. The location couldn’t be better, as it is situated on a stunning square, which is a very short walk to the bustling main square in Cusco. The rooms were a nice mix of contemporary and traditional. Would definitely recommend.
The staff were incredibly friendly and really went out of their way to make me feel welcome. The hotel itself is a beautifully restored building with a quaint courtyard. The location couldn’t be better, as it is situated on a stunning square, which is a very short walk to the bustling main square in Cusco. The rooms were a nice mix of contemporary and traditional. Would definitely recommend.
Anonymous traveller
Reviewed February 14, 2025Reviewed February 14, 2025
I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel
I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel
Anonymous traveller
Reviewed November 11, 2019Reviewed November 11, 2019
clean hotel and great rooms, modern with a nice bathroom and powerful shower.
Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think
clean hotel and great rooms, modern with a nice bathroom and powerful shower.
Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think
Rita
Reviewed September 22, 2018Reviewed September 22, 2018
Excellent, Quiet and tranquil location setback from the crowds and traffic noise yet minutes walk to the historic centre of Plaza de Armas with its alpaca shops and eateries
Very spacious, clean and comfortable beds with wall mounted hot water radiators as a bonus- a rarity in Peru
Cooked to order breakfast a treat instead of the usual buffet style offerings in most hotels
Staff are attentive, charming, go out of their way to assist and recommend, always on hand to offer suggestions
Highly...
Excellent, Quiet and tranquil location setback from the crowds and traffic noise yet minutes walk to the historic centre of Plaza de Armas with its alpaca shops and eateries
Very spacious, clean and comfortable beds with wall mounted hot water radiators as a bonus- a rarity in Peru
Cooked to order breakfast a treat instead of the usual buffet style offerings in most hotels
Staff are attentive, charming, go out of their way to assist and recommend, always on hand to offer suggestions
Highly...
Beautiful courtyard, large room full of complimentary drinks and snacks, comfy bed in a great location- easy to walk everywhere and no steep hill! Small bathroom but that didn’t bother us. Staff were super friendly and even offered to pack us breakfast for early morning excursions.
Beautiful courtyard, large room full of complimentary drinks and snacks, comfy bed in a great location- easy to walk everywhere and no steep hill! Small bathroom but that didn’t bother us. Staff were super friendly and even offered to pack us breakfast for early morning excursions.
Almas
Reviewed October 28, 2025Reviewed October 28, 2025
What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?
What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?
I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.
I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.
We stayed 3 times in this hotel and had a lovely experience. Staff are friendly and the breakfast is great. Rooms are simple but comfortable and quiet.
Location in San Blas is perfect.
We stayed 3 times in this hotel and had a lovely experience. Staff are friendly and the breakfast is great. Rooms are simple but comfortable and quiet.
Location in San Blas is perfect.
The room was clean and large (we had a triple room). The staff is lovely and happy to help us with different requests. Good breakfast with both sweet and savoury options.
The room was clean and large (we had a triple room). The staff is lovely and happy to help us with different requests. Good breakfast with both sweet and savoury options.
Adriana
Reviewed December 1, 2025Reviewed December 1, 2025
We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!
We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!
Amy
Reviewed September 3, 2026Reviewed September 3, 2026