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"Located in the heart of Batel which is one of the most upscale neighborhood of the city, has restaurants, bars, shopping, public transportation, pharmacies even hospitals near by only 15 minutes from downtown by foot if you like to walk, some of the rooms are very nice with privet balcony in the top floors. Great breakfast buffet. Overall great cost benefit for what you pay, highly recommend."

"Excellent stay. Staff spoke english. Clean. "

"Great"

"Boa localização."

"reasonable rate and a comfortable stay. The hotel staff was very nice. The food was not bad."

"The location is excellent, staff is very friendly and helpful and the rooms are spacious, but it seems like managements has given up on certain maintenance items (torn curtains, wall a/c unit broken and without knobs, clogged sink)."

"Good location. Good breakfast selection. Shower nozzle in room could use an upgrade."

"Neat room, good service and very nice area."

"The front desk spoke English and were very friendly and helpful. I travel a lot, and have to say they were the best staff ever. The Hotel is located in a safe area. There were two shopping centers near by. One was 2 blocks away and the other was 6 blocks way. One block away is the Japanese Garden. The Hotel had a great breakfast. "

"I heard from an employee that the place is getting sold, therefore everyone is demotivated and confused abou job security. No one wears name badges, no smiles, Irene took 18 minutes to check us, I had to show picture of a coffee pot on their Expedia photos to get one send to my room. Furniture old, breakfast . There is no culture of service. Rodrigo was little more cooperative after initial conflict. "