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Hotel Boutique Magdalena By Chat Noir

3.0 star property

Choose dates to view prices

At Hotel Boutique Magdalena By Chat Noir, you can look forward to free full breakfast, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
The current price is ₹4,625
₹5,589 total
1 Jun - 2 Jun
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About this property

Hotel Boutique Magdalena By Chat Noir

  • Hotel located in Downtown Cuenca
  • At Hotel Boutique Magdalena By Chat Noir, you can look forward to free full breakfast, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • A 24-hour front desk, smoke-free property and local meal delivery service
    • Concierge services, a lift and luggage storage
    • Tour/ticket information
  • Room features
  • All guest rooms at Hotel Boutique Magdalena By Chat Noir include perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Bathrooms with hairdryers and shampoo
    • Heating, daily housekeeping and printers

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Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 0106037666001.002.2014466

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Boutique Magdalena By Chat Noir have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Boutique Magdalena By Chat Noir?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Magdalena By Chat Noir on 1 Jun 2026 start from ₹4,625, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Boutique Magdalena By Chat Noir pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Boutique Magdalena By Chat Noir?

Check-in end time: anytime.

What time is check-out at Hotel Boutique Magdalena By Chat Noir?

Checkout is at noon.

Where is Hotel Boutique Magdalena By Chat Noir located?

Located in Downtown Cuenca, this hotel is steps away from Sombrero Museum and San Francisco Plaza Market. Convent of the Assumption and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 24 minutes.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good. The suite has a great view of the cathedral
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stuff, Great Service, But Ali Come Back Again
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Close to Center of the old world. Clean room. Soft bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Manning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal terreste. Reliable WiFi, spacious shared lounge areas, all and all a very enjoyable stay and base to explore Cuenca.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Hoger

Liked: Cleanliness, staff & service, amenities
Staff is friendly and helpful. Room was clean
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Erin

Disliked: Cleanliness, amenities
Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

MICHAEL ASTUA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que desalojar la propiedad
Stayed 3 nights in May 2026
Verified

4/10 Poor

ISABEL VACA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me equivoqué al hospedarme en ese hotel.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Danila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement. Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante. El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelentemente 👌
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ximena

Liked: Amenities, property conditions & facilities
Hola... Está en un lugar central para todo, el personal muy atento, el desayuno muy bueno , un poquito de falta de limpieza
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé en una habitación duplex y lo único malo fue que escuché todo lo que tosía el otro huésped de lo demás excelente muy recomendable
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Pas utilisé
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el lugar
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Sandra

Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Francisco

Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gabriela

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrea Elizabeth

Stayed 1 night in Jan 2026
Verified

8/10 Good

Sheila

Liked: Staff & service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Axel

Stayed 2 nights in Sep 2025