Crystal Springs Hotels from ₹5,153

"Very Clean. Staff, especially the night check in staff, was very friendly and helpful "

"Everything was perfect... To my understanding, it's a more newly constructed facility, it has a prime location, it's close to a variety of restaurants and even the outlet Mall. Breakfast was served on time each morning with a nice selection/variety, my room was large & clean the bed was very comfortable & I slept quite peacefully, I stayed on the first floor and couldn't hear any noise or distractions. Staff was polite, professional & courteous, especially "Hope"... I highly recommend this hotel and will return on my next trip!"

"All was well "

"Front desk informed me that only members get water you had to ask for more towels no wash clothes in refrigerator left a smell in food "

"We checked in later in the afternoon. Decide to stay at the hotel for dinner instead of going out. We waited a long time at the bar to receive service from anyone. I approached the gentleman at the front desk and was told someone would be back soon. They were on break. We waited a while longer. We were told by other dinners we should probably go somewhere else if we expected good service in Jackson. They were correct! "

"Ok"

"King size bed was not comfortable. I requested additional pillows but was told there were no pillows available. Worst was no ventilation in the bathroom. Zero. Very humid and uncomfortable. Staff was very kind. "

"It was the worst communication I’ve ever experienced I talked the 2 people the day I was arriving to my hotel and they both were very respectful and told me the check on time I gave them was okay as long as I let them know. I call I hr before I get there a new lady at the desk so rude told me I could check into my room even after I told her I talked to 2 people that same day and someone else a couple days prior to my booking. I would like to say I’m very disappointed "

"It was OK nothing to write home about. The beds were incredibly firm almost solid rock with a mattress pad on them, but the room was clean and very large"