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"The hotel has a welcoming traditional vibe as you enter through mature gardens to a courtyard with a fountain. Our room was a very good size with a comfortable bed, dressing room and a proper full sized bath. There is a choice of modern or traditional. Breakfast was nice, a good cooked breakfast and fresh fruit was a plus, although some cold items had not been replenished and there was no choice of yoghurt. The spa was a plus with a pool jacuzzi etc. Some parts of the building are a little tired but the main areas are bright and comfortable. I’m sure the new owners will be working on these. The staff were friendly and professional, we would definitely like to return."

"Surprising to have to pay so much for parking - other than that was a great trip"

"Quiet friendly"

"Great staff, clean and comfortable"

"The reception staff went over and above to be helpful. The rooms were excellent and it's the best night's sleep I've ever had. Breakfast was amazing too, with all tastes catered for. But the welcome we received from the lovely receptionist made it for me, a credir to the hotel."

"Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return. "

"Lovely grounds, lovely upstairs suite, excellent breakfast, great pool area, hot tub not as hot as expected. Staff very helpful and friendly. Would stay again. Suggest you indicate in advance if you have mobility issues, as we loved being upstairs but did not know in advance."

"Lovely hotel the staff are very pleasant and helpful, car parking at rear is a little tight to get into as the entrance st the side of the hotel is quite narrow, the rooms are very cosy and quiet would definitely stay here again."

"Great hotel with comfortable and modern room, great view over the river from the top floor. Staff were friendly and helpful. Breakfast had the usual selection of items. Decent location in the town centre."