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"The door to Axtel room needs to be planed. The First Tracks transportation system is very efficient "

"Slopes easily accessible. Ski storage/attendant nice feature. Nice lobby and bar and great to have a restaurant on site. Lots of space on lower lobby level for your personal gatherings. Facility is showing wear; things often don't work ie coffee pot, safe, jacuzzi jets have no power. While staff will address items when brought to attention, they obviously need a better "check list" for house keeping staff. They should work when you arrive. Also having two out of four elevators down during key times (check-in/check-out) makes for long wait times and packed elevators. For what you pay there should be a higher level of quality."

"Rooms were spacious and nice "

"Celine was amazing! She saved our vacay! Such wonderful customer service. We will be back! "

"There is free shuttle from town to ski resort. This hotel is very close to the shuttle stop. The hotel servers delicious cookies every afternoon. Feel so good after whole day ski with those sweets."

"They change us from the plaza to condos called evergreen. It was dated. Coffee or leaked dishwasher didn’t work properly. And there was a fake fireplace instead of a real one "