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"This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!"

"There were heavy rains and the dining room ceilings were leaking. There were so many hungry, wet people that the staff handled with smiles and grace. The staff worked so hard to keep it all going. Kudos to all of them and sincere thanks! "

"I love the Westin Cozumel. But. They did not have any hot water when I was there this time. Didn’t tell us about it at check in and never got fixed. "

"We had a great view of one of the pools and the ocean from building 5. The hot water and water pressure were not good. It was better the last day."

"Friendly staff "

"Wonderful place and location. They went above and beyond for us. Frida at the desk was amazing. Cooked to order omelettes were great. Would recommend this place to all."

"Stayed for a quick trip and it was lovely. The scenery was incredible!!! "

"Ocean view room, huge comfortable bed."

"False advertisement. Half of the restaurants were not open; the elevator was out of service the entire trip; construction noise all day; the neighboring resort was closed but advertised as having options available to Dreams guests; I paid specifically for 2 double beds and was placed in a room with a King - was told I could not get what I paid for until the next day because the resort was sold out. How is that possible when I had a reservation that clearly states, 2 double beds. The rooms held moisture so always felt damp. Nightly entertainment was a flop. Arrived on a Sunday and there should have been nightly entertainment but it was advertised for the weekend guests not those staying early in the week. This was definitely not at the level of other Dreams resorts."