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Reviews of Alicia's Bed & Breakfast

3 out of 5
Alicia's Bed & Breakfast
1329 65th y 65 bis y 19th, Cozumel, QROO

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 35 reviews" "
Rating 8 - Good. 6 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot in Cozumel!
This is my favorite place to stay in Cozumel! The property is beautiful and the team is incredibly welcoming. I can’t wait to come back!
Stayed 2 nights in Feb 2024

8/10 Good

Diane

Travelled with partner
Alicia is very warm and helpful, a gracious hostess. We really enjoyed Chuco’s delicious breakfasts. Thank you for making our stay on Cozumel such a happy one!
Stayed 3 nights in Jan 2024

4/10 Poor

Astrid

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Alicia is a lovely lady, but the gentleman there was always on a bad mood and not really responsive. On the last morning he didn’t show up to make breakfast, despite the request for having it a little bit earlier than 8:30am due to our return flight (we were the only guests). Facility was ok but far away from touristic center.
Stayed 2 nights in Jul 2023
Response from Alicia on 24 Jul 2023
Gracias for staying at Alicia's bnb. We enjoyed having your family come stay with us. I guess we definitely have some attitude adjustments to talk over and adjust. I hope you had an uneventful trip back to the states.

10/10 Excellent

Manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is like home away from home
Stayed 2 nights in Jul 2023

10/10 Excellent

jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozumel Cozumel
We had a couple of days in Cozumel and Alicias bed and breakfast turned out to be the best place for us to stay. Not only was it cheap, but it was very nice personell and good breakfast in the morning.
Stayed 3 nights in Jul 2023
Response from Alicia on 9 Jul 2023
Gracias Jacob. We enjoyed having you as guests. You are great guests very considerate of others. I hope you have the best of time the rest of your vacation.

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Stayed 11 nights in May 2023
Response from Alicia on 9 Jul 2023
Hola Edward. I finally figured out how to respond to messages. We enjoyed having you as a guest. Come back soon on your next diving adventure.

10/10 Excellent

Bernice

Stayed 2 nights in Mar 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Eva

Stayed 2 nights in Jan 2023

8/10 Good

Francheska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very nice, they allow us to check in earlier. The only detail is that the air conditioning did not cool so well.

10/10 Excellent

Verified traveller

Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Home in Cozumel Alicia made us constantly feel like family Room was comfortable Beds were small but that is a California King person for you Good mattress got a lot of snuggle time No TV So bring a laptop and watch on that Internet worked well We always found something on Netflix Verizon’s plan gave us free text and talk So staying in touch with family was easy Alicia even took us to sams club and let us use her membership card She took us to the bank to get pesos Gave us directions to everything Local bus picks up on the corner Ten pesos gets you downtown if you don’t want to walk that mile. Exchange rate was18 to a dollar during our visit We stayed three weeks Already planning for four next time See you in January
Stayed 19 nights in Jan 2020
Response from Alicia on 19 Feb 2020
Thanks so much for coming and allowing us to be your vacation hosts. Glad the internet worked out for you. Looking forward to seeing you both again in the future. Bthe dogs miss their scratches

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alicia is really kind and the breakfast is good:)!
Stayed 4 nights in Dec 2018
Response from Alicia on 8 Jan 2019
Thank you. We find that kindness is easier. I'm glad you enjoyed Chuco's breakfast. Hope you see you again soon.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second home
It was simply amazing. Breakfast to die for, wonderful owner, fantastic support crew. I felt exactly like I feel when I travel back home to my mom's place.
Stayed 6 nights in Nov 2018
Response from Alicia on 21 Nov 2018
Always enjoy ironman, they eat something. Im so happy you has a great time and had time to go on a slower pared trip to the eats side.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and relaxing. Staff so lovely !
Stayed 2 nights in Jun 2018
Response from Alicia on 16 Jun 2018
Thank you for your stay at our little Inn. It is our pleasure to make ypur stay comfortable. Please come back again when visiting our beautiful island of Cozumel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay!
Stayed 2 days at Alicia's place, the room was super clean, well equipped with little things that made the difference like shampoo tooth paste and water, breakfast was delicious and made aspacialy for us,definitely recommend place
Response from Alicia on 3 Apr 2018
Thank you very much. We try and make special efforts to make everybody comfortable. Please come back another time.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Cozumel
Alicia and Chuco were so hospitable and welcoming got our family! There was delicious guacamole and chips, fruit and varied mai dishes for breakfast each day. Their home is lovely, clean and very welcoming. I highly recommend their place for a clean, comfy affordable stay in Cozumel!
Stayed 2 nights in Feb 2018
Response from Alicia on 14 Feb 2018
Gracias for your kind words. Please come again. The dogs are missing your children to play with.

10/10 Excellent

Carrie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, and friendly and helpful host
We had a great stay, and found the hotel very peaceful and comfortable, and the host went out of his way to be helpful. Great breakfasts too (different every day!). Very reasonable rates. Hotel isn't very central though, but there are restaurants locally.
Stayed 5 nights in Aug 2017
Response from Alicia on 20 Aug 2017
Hola, Thank you Carrie and family for visiting us. Chuco certainly enjoyed your visit. Please keep us in mind for any future visits. Chuco y Alicia Alicia's Bed and Breakfast Cozumel, México

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay to remember!
We love Alicia's! Great location and lovely hosts. Everything you need for a stay in Cozumel! A delicious breakfast in the mornings, clean private room with our own patio, wi-fi, lovely conversation, and Just a short 30-peso taxi to downtown!
Stayed 5 nights in Jul 2017
Gracias Michelle for your lovely comments about our bnb. Please keep us in mind for any future travels. I too enjoyed our wonderful breakfast conversations. Chuco loves guests who love to try different Mayan dishes for breakfast. You certainly passed the hot chili sauce test... Adios Chuco y Alicia

10/10 Excellent

Joseph, Greensboro, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Local Lovely
Wonderful little bed and breakfast. If you need a boring, standard hotel, this isn't for you. This is a very personal location. Alicia and Chuco are wonderful hosts. Very knowledgeable about the area. You can walk to the downtown areas in about twenty minutes, or a ten minute drive (I know that seems off, but mexican traffic is funny). The breakfast was fresh fruit, juice, coffee and something different that Chuco cooked every morning. Loved our stay and will definitely book again.

10/10 Excellent

Louis-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Déjeuners délicieux! Accueil chaleureux!
Stayed 3 nights in Jan 2024

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

OMAR SERRANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien servicio, solo el aire acondicionado no enfriaba suficiente, tal vez era pequeño para el tamaño de la habitación
Stayed 4 nights in Aug 2023

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast which was always fresh. Friendly service with a smile and very relaxed way of life. Taxi ride anywhere to downtown or within the city limits $50 pesos and moto Taxi $35 pesos. Close by is Sam's Club and Bodega Ahorrara which is the smaller version owned by Walmart. If you love Tacos, Close by is REYEs which walking out fo the Alicias you make a right on the main street from the corner and walk toward the light passing the OXXO across the street to your left you will see the restaurant with there palapa style building, plastic chairs and tables. Try their BIRRIA. It is awesome. Thanks Alicia for a wonderful stay, hope we can return soon.
Stayed 4 nights in Jul 2023

2/10 Terrible

Paulett

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Esta muy desordenada, es la renta del cuarto de una casa habitada. Nunca me dieron el cambio del dinero que di para pagar la estancia. No apareció nadie al momento de dejar la casa. A pesar de quedar de darme mi cambio a la mañana siguiente.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion, habitacion limpia y comoda
Stayed 2 nights in Mar 2022

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2021
Response from Alicia on 27 Nov 2021
Hola I'm glad that you enjoyed your stay at Alicia's bnb. Hope you made a safe uneventful trip back to Sweden.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Chuco on 27 Sept 2021
Gracias

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En muy mal estado llegamos a las 17:00 y apenas estaban limpiando la habitación los dueños muy desatentos
Stayed 1 night in Jan 2020
Response from Alicia on 6 Jan 2020
Dear unknown guest. We are sorry we didn't meet your expectations. Hope the rest of your vacation has been very good.

10/10 Excellent

Eva Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor lugar para hospedarte ¡¡
Fue como llegar a Casa ¡¡¡ nos sentimos muy cómodos y Alicia es una persona increíble el desayuno que prepara Chuco delicioso ¡¡¡ sin duda regresaremos ¡¡¡ todo es excelente ¡¡¡
Stayed 2 nights in Dec 2019
Response from Alicia on 8 Jan 2020
Hola Eva we thank you for your kind words. Please come see us again. Glad you enjoyed Chucos food. Your family is wonderful.

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Alicia on 11 Jan 2019
Hola Nicolas, thanks for staying with us. I hope you enjoyed your trip over to the cenotes Come see us again soon. Have a great, safe, comfortable trip back to Denmark today

10/10 Excellent

florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Accueil très chaleureux. Petit déjeuner remarquable : des fruits coupés, du guacamole délicieux chaque jour, + une spécialité mexicaine différente chaque jour. Café, thé, jus de fruits à volonté.
Stayed 3 nights in Jan 2019
Response from Alicia on 11 Jan 2019
Thank you for coming to visit Florence. Your smiling face every moment was contagious. I'm happy you enjoyed all of Chucos food. Have a wonderful journey through Mexico.

10/10 Excellent

Cynthia, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet home
Alicia's place is great. Chuco makes the best breakfast that you would be able to have away from home. They offered us chips, fresh fruit, guacamole and eggs. Alicia can give you details of the most beautiful places that you need to see in Cozumel. I would recommend this place to anybody. But you must like dogs because they have 2 friendly dogs they are well behave and not noisy at all. This is a fantastic place if you want just a place to sleep. If you are going to cozumel and don't want to pay the overprice hotels you should choose them because the last thing you want to do in Cozumel is to be at a hotel having the blue paradise outside.
Stayed 2 nights in Oct 2018
Response from Chuco.....Alicia on 24 Oct 2018
Gracias Cynthia, we enjoyed your visit as well. We were able to get our baby fix with your adorable little guy.. Please come again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozumel Island
Excellent place to rest in Cozumel, the hosts Alicia and Chuco are very friendly, our family was very pleased, we felt really like at home.
Stayed 2 nights in Jan 2018
Response from Alicia on 25 Jan 2018
Thanks for your review. We will have to get out the blankets. Thanks for the heads up. Come back and see us again soon.

8/10 Good

CUAUHTEMOC, MERIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comodo
FUE UN HOTEL MUY COMODO LIMPIO Y ARREGLADO TENIA SUS SERVICIOS PRINCIPALES AGUA CALIENTE EL BAÑO BIEN ABASTECIDO CHAMPUS PASTA DE DIENTES REFRIGERADOR AIRE ACONDICIONADO EN EL EXTERIOR HABIA UN MICROOONDAS Y AGUA PARA TOMAR TAMBIEN TENIA UNA MESITA CON SUS SILLAS PARA ESTAR EN RELAX
Stayed 2 nights in Dec 2017
Response from Alicia on 2 Jan 2018
Hola thank you for your very kind words It was our pleasure to be your vacation hosts. We will be looming forward to your return visit to our Inn