Dear Sharon,We are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customers happy, but we can only do this because of amazing customers like you.Thank you again, and we hope to see you again.Sincerely,The entire staff of Albatros Suites Cozumel#livinglavidachill

Hola Brandie!Thanks a lot for your comments, everything help us to improve and make our little hotel the cozy, secure and chill option to every traveler who visit the Island. So I'll explain, the wood in this part of the Caribbean tends to enlarge when the wet or heat season is coming, so that is why can't make the door so at the line of the floor, could stuck it more times and could be a mayor problem. We're glad that in the case of the bathroom or anything else our staff help you and make an excellent work. They work really hard and put the best effort to make you feel comfortable in your stay. We're so proud about our staff and the way they make you fell so secure in your pass on this wonderful part of the Caribbean. Thanks once again for your stay, we'll be improve the changes that we need and we hope that in a next chapter, we have you with us to #livinglavidachillSincerely,The staff of Albatros Suites by Bedsfriends

Dear Wendy, we are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customers happy, but we can only do this because of amazing customers like you. Thank you again, and we hope to see you again. Thank you so much for your feedback, it help us a lot to improve. Sincerely, The entire staff of Albatros Suites Cozumel #livinglavidachill

Dear Carrie,We are very sorry that you had a negative experience and we appreciate you taking the time to send us a review.At Albatros Suites Cozumel we take reviews very seriously as it is our priority to ensure that all guests receive an exceptional experience in a safe and welcoming environment.We are not at all proud of your experience and, as you can see from other reviews, it is not common.We have reviewed with the frontd desk department and have addressed this situation with our team.We hope you give us another opportunity and see you again on your next visit to Cozumel!”

Dear Diana! We are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customers happy, but we can only do this because of amazing customers like you.Thank you again, and we hope to see you again.Sincerely,The entire staff of Albatros Suites Cozumel#livinglavidachill

Dear Dora!Thank you very much for your review about your recent stay at Albatros Suites Cozumel. Your feedback is very valuable to us as we strive to improve each and every stay.We are very grateful for your comments about the aspects of the room that need to be renovated. We are pleased to announce that we will be implementing many of these improvements within the next few months. Our main priority is to be able to offer a welcoming and comfortable environment.We hope we can convince you to change your mind and visit us again. We hope you are interested in giving us the opportunity to transform your experience. It would be a pleasure to welcome you to our improved hotel!SincerelyThe Albatros Suites Cozumel

First of all, we want to thank you for your comments. Although we wish your experience had been better, it is this type of feedback that we learn from and use to improve.We are very sorry for the inconvenience caused.If you give us the opportunity to earn your trust again, we can assure you that you will have another much more pleasant stay.We will be happy to make your reservation for you to enjoy the #livinglavidachill experience that so many of our guests have come to love.We wish you the best and see you again,Albatros Suites Cozumel

Hola Michelle!Thanks for your rate and comments, this help us to improve and make always our good effort to have chill, relaxed and secure spaces for our travelers.And nothing could be possible if not was by amazing customers like you. Hope to see you soon in the Caribbean!Once again thanks, your comments has made us our day and we'll glad to have you once again in the future, best 2024 for you.Tu casa,Albatros Suites by Bedsfriends

Hola Aaron!We are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customers happy, but we can only do this because of amazing customers like you.Thank you again, and we hope to see you again.Sincerely,The entire staff of Albatros Suites Cozumel#livinglavidachill

Hola Juan!We are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customers happy, but we can only do this because of amazing guests like you.Thank you again, and we hope to see you again on the Island! This is Cozumiel, your home in the Caribbean.Regards,The staff of Albatros Suites Cozumel#livinglavidachill

Julian!Thanks for this feedback, It was delightful having you in our hotel, you'll be always welcome!#livinglavidachillAlbatros Suites by Bedsfriends

Dear Ever, we are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customers happy, but we can only do that because of amazing customers like you.Thanks again, and we hope to see you again.Sincerely,All Albatros Suites Cozumel staff#livinglifechill

Dear Malcom,Thanks for sharing us your feedback, It is important to us take actions and be precautions, this is because no other guest have point or make a comment about our beds.We recently change for a new very best mattres and your room was one of those selections, anyways we of course take a note on that and will be working to make a better effort for the good sleep of our guests. Our priority is always to you be in a safe, confortable and secure enviorement. We hope to have a new opportunity to make you feel well in our hotel, you always welcome to come back!

Thank you for sharing your positive experience at our hotel! We're thrilled to hear that you had a great stay and enjoyed our beautiful location and room. Providing a comfortable and pleasant environment for our guests is always our top priority, and it's wonderful to know that we succeeded in creating a memorable experience for you. We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future

Dear Erik, we are glad to hear that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure they receive your feedback. We are sure it will make their day.Thank you again, and we look forward to seeing you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team.#livinglavidachill

Dear Rachel, we are glad to hear that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure they receive your feedback. We are sure it will make their day.Thank you again, and we look forward to seeing you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team.#livinglavidachill

Dear Jessica, we are glad to hear that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure they receive your feedback. We are sure it will make their day.Thank you again, and we look forward to seeing you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team.#livinglavidachill

Dear Randall, we are glad to hear that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure they receive your feedback. We are sure it will make their day.Thank you again, and we look forward to seeing you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team.#livinglavidachill

Dear Natalie, we are glad to hear that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure they receive your feedback. We are sure it will make their day.Thank you again, and we look forward to seeing you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team.#livinglavidachill

Dear KennethWe are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customershappy, but we can only do that because of amazing customers like you.Thanks again, and we hope to see you again.Sincerely,All the staff of Albatros Suites Cozumel#livinglavidachill

Dear JodyWe are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our customershappy, but we can only do that because of amazing customers like you.Thanks again, and we hope to see you again.Sincerely,All the staff of Albatros Suites Cozumel#livinglavidachill

Dear StacyWe are very happy to hear that you had a great experience at Albatros Suites Cozumel, your comment made our day! Our entire team works with a lot of passion and enthusiasm to keep our guests happy, but we can only do it thanks to amazing guests.happy, but we can only do that because of amazing guests like you.Thank you again, and we look forward to seeing you again.Sincerely,All the staff of Albatros Suites Cozumel#livinglavidachill

Dear StevenWe are very happy to hear that you had a great experience at Albatros Suites Cozumel, your comment made our day! Our entire team works with a lot of passion and enthusiasm to keep our guests happy, but we can only do it thanks to amazing guests.Thank you again, and we look forward to seeing you again.Sincerely,All the staff of Albatros Suites Cozumel#livinglavidachill

Dear Gemma, It is not every day that we receive such detailed and thoughtful feedback as yours. Your comment has provided us with valuable insight into the experiences we offer at Albatros Suites Cozumel. We sincerely thank you for taking the time to share your opinion with us and other travelers.We wish you the best and hope to see you soon.Sincerely,The team of Albatros Suites Cozumel#livinglavidachillTranslated with www.DeepL.com/Translator (free version)

Hola Andy!, we are very sorry for the inconveniences. We are working hardly in order to fix the situation. Hope to se you next time!

Muchas gracias por su grandiosa opinión acerca de nuestro hotel, estamos trabajando duramente para poder mantener experiencias perfectas con nuestros huespedes, esperamos verle nuevamente:)))

Dear Doug, We are very sad to hear that due to the external noises your stay with us was not a100% comfortable. We very apologizes We are reporting this issue with the local authorities in order to guarantee the best Living La Vida Chill experience with our customers, we are very We would love to have a second chance with you and we will contact you today from our Front Desk Thank you so much for your review and for helping us to improve every day

Dear Edith, we are very happy to hear that you had a pleasant experience at Albatros Suites Cozumel. Your comment has made our day! Our entire team works with a lot of passion and enthusiasm to keep our guests happy, but we can only do this because of amazing guests like you. Thank you again, and we hope to see you again. Thank you so much for your feedback, it help us a lot to improve. Sincerely, The entire staff of Albatros Suites Cozumel #livinglavidachill

Dear Valerie, we are glad to know that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure your feedback is received.Thank you again, and we hope to see you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team#livinglifechill

Muchas gracias por tu reseña Victor: sobre tu reciente estadía en Albatros Suites Cozumel te comentamos que todas las opiniones son tomadas en cuenta, es muy valiosa para nosotros por lo que a medida que nos esforzamos por mejorar todas y cada una de las estadías, también promovemos un entorno Chill y de relajación. Muchas veces los ruidos externos no coinciden y es algo que hemos aprendido de la isla.Estamos muy agradecidos por tus comentarios acerca de los aspectos que necesitan ser reformados, ten en cuenta que lo que está en nuestras manos podremos solucionarlo. Nuestra principal prioridad es poder ofrecer un ambiente acogedor y confortable. Lamentamos mucho que esa no haya sido la experiencia que has vivido.Esperamos que podamos convencerte a cambiar de opinión y nos visites nuevamente. Por favor, contáctanos directamente a hola@albatrossuitesbybedsfriends.com si tienes interés en darnos la oportunidad de transformar tu experiencia. ¡Sería un placer darte la bienvenida a nuestro hotel!Atentamente,El equipo de Albatros Suites Cozumel

Apreciada Rebeca, nos alegra saber que nuestro equipo les proporcionó un servicio excelente. Muchas gracias por compartir la experiencia con otros viajeros. Nos aseguraremos de que reciban sus comentarios. Estamos seguros de que les alegrará el día.Gracias de nuevo, y esperamos volver a verte en la bella isla.Sinceramente,El equipo de Albatros Suites Cozumel#livinglavidachill

Apreciado Francisco, nos alegra saber que nuestro equipo les proporcionó un servicio de hospedaje con calidad, calidez y mucho apapacho. Muchas gracias por compartir la experiencia con otros viajeros. Nos aseguraremos de que reciban sus comentarios. Estamos seguros de que les alegrará el día saber las buenas experiencias que han vivido en su estancia con nosotros.Por otra parte, trataremos de dialogar con el dueño de la propiedad donde se encuentra el muelle concesionado, recordando que la playa es pública.Gracias de nuevo, y esperamos volver a verte en la bella isla.Sinceramente,El equipo de Albatros Suites Cozumel#livinglavidachill

Thanks so much Raymundo.Hope to see you in another time on the island!This always be your home.Greetings,

Apreciada Tania,Nos alegra saber que nuestro equipo les proporcionó un servicio excelente. Muchas gracias por compartir la experiencia con otros viajeros. Nos aseguraremos de que reciban sus comentarios. Estamos seguros de que les alegrará el día. Gracias por la recomendación, estaremos trabajando para cuidar el detalle de la iluminación, sin embargo creemos que el propio hotel tiene su luz natural que por momentos provoca vivir Bedspacito.Gracias de nuevo, y esperamos volver a verte en la bella isla.Sinceramente,El equipo de Albatros Suites Cozumel#livinglavidachill

Apreciado Lorena, nos alegra saber que nuestro equipo les proporcionó un servicio excelente. Muchas gracias por compartir la experiencia con otros viajeros. Nos aseguraremos de que reciban sus comentarios. Estamos seguros de que les alegrará el día.Gracias de nuevo, y esperamos volver a verte en la bella isla.Sinceramente,El equipo de Albatros Suites Cozumel#livinglavidachill

Apreciado Dubennis, nos alegra saber que nuestro equipo les proporcionó un servicio excelente. Muchas gracias por compartir la experiencia con otros viajeros. Nos aseguraremos de que reciban sus comentarios. Estamos seguros de que les alegrará el día.Gracias de nuevo, y esperamos volver a verte en la bella isla.Sinceramente,El equipo de Albatros Suites Cozumel#livinglavidachill

Dear Magdalena, we are glad to hear that our team provided you with excellent service. Thank you very much for sharing the experience with other travelers. We will make sure they receive your feedback. We are sure it will make their day.Thank you again, and we look forward to seeing you again on the beautiful island.Sincerely,The Albatros Suites Cozumel team.#livinglavidachill

Dear MelanieFirst of all, we want to thank you for your comments. Although we wish your experience had been better, it is from this type of feedback that we learn and use to improve.We strive to provide an exceptional guest experience, and in this case we clearly fell short.We are very sorry for the inconvenience caused.If you give us the opportunity to win back your trust, we can assure you that you will have another much more pleasant stay.We will be happy to make your reservation in person and that you enjoy the #livinglavidachill experience that so many of our guests have become fond of.We wish you the best and see you again,Albatros Suites Cozumel Team

Hola Eddy, te agradecemos mucho que compartas tu experiencia, de igual forma esperamos tener la oportunidad de volver a verte.

Muchas gracias por tu bello comentario Antonio! Esperamos volver a verte pronto!!!!

This is great to read! It's good that you liked the view, the food, the facilities, the location, the pool and even our service. We do our best to offer you and all our guests the attention they need! Thank you very much on behalf of all the staff, because with this comment you help us and future guests.