Search Palaces in Cox's Bazar

"Amenities"

"Everything was splendid but I have a complaint of them not having warm water option in their pool, cause in cold weather, the water is cold and so we couldn't enjoy the pool as we wanted, so they should've this option like other places. "

"Room furniture, TV"

"Nice Staff …"

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"Yes, all good "

"It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was missing. We are not accusing anyone we don’t have proof of theft but the item went missing from a locked room and only after housekeeping, which was upsetting and confusing (especially since other more expensive items were left untouched). We hope management takes this seriously and improves housekeeping accountability so future guests don’t face the same issue. Overall, we had a great stay, but this incident left a bad impression."

"I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if i did not want the room cleaning. I was not satisfied with the management answer and service."

"Room was spotless and the staff were awesome Nice spa"