"The building we were put in was under construction. It felt like we weren't even supposed to be there and we felt overlooked because we were so far from the main hotel/lobby. Also, the shower curtain in the bathroom was ripped and the room just had a general feeling of filth. Will never stay here again."
"Room was clean, no smells, fridge cold, A/C worked well, T.V did not have original remote and could not see info on current channel. Also, no issues with key card. The mattress was fine and good multiple options of the 4 pillows. Room service was quick and friendly. Only minor issues was only one hook to hang a wet towel or a hand towel since the dry towels took the bar, and the T.P. holder did not latch securely that caused the roll to fall on the floor."
"Super-cute themed hotel that has clearly put in the effort to make it Disney themed with fantastic decor elements and decorations in the lobby etc, castle-style furniture in the rooms, and the internal courtyards are just lovely. The rooms are a bit dated, could do with modernising etc. but it is a family-focussed hotel so understandable. Great to have the pool, and breakfast was a solid effort!"
"We were 'upgraded' into a suite as it was my birthday. But the suite was an accessible one and it meant the bathroom/ shower was tailored for those with mobility issues. There was no bathtub and the shower did not have a ledge and so water went everywhere. The room itself was very dated and not as well kept as the ones we've stayed in the past.
The hallways were musty smelling in the tower we were in also.
Overall for the price it was totally fine. But it definitely justified the lower price this visit."