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"Everything about the hotel was exceptional "

"The receptionist (Latesha, maybe?) and the shuttle driver were both so helpful, polite and professional. All areas were clean, as was the room. Comfortable and good value for money. Close to CLT, quiet location, easy access."

"Very clean hotel. I would recommend that the room could use some updating where items are worn out or damaged ( wood floor molding)."

"The staff at the front desk were very friendly. Breakfast closed at 9:30 which was disappointing and wasn’t clearly advertised. Parking and unloading luggage was inconvenient to location. There were no carts available upon arrival and you had to go up to the 5th floor of hotel to get a cart and come back down to the sidewalk. There was only 1 elevator available so that took quite some time. There was no usb plug in the room to charge devices."

"The staff on the day of arriving were extremely rude and not to mention there were things in the room that didn’t work and when I’d call or my find would call front desk they would blow us off. It sucked and made us feel a little unwelcomed. I know I wouldn’t come back after this."

"Front lobby personnel were great. Clean room."

"Hotel very nice. Room clean. Breakfast was just ok and smelled strongly in our room in the morning "

"Went for a concert and was able to walk to location! Also the beds were comfortable and room was clean and roomy!"

"The room was clean the bathroom door was crack and the staff was excellent the breakfast was good the parking was great "