The staff were extremely. courteous and helpful. SANJEEWA KUMARA, LAKMAL, NISHANKA, SAMANTHA and a Burgher gent I cannot remember his name . Dias and Gunawardena at the main doors are really professional. Too much talking at the breakfast desk.by staff member in suit. Not friendly. For an international hotel power points in room not efficient in charging phone and laptop. When entering and checking in had a bad experience when butler demanded my passport and home address. He took it to reception and was scanning it with help from desk staff member.. This needs to be followed up as personal information is not his business. Time of checking-in was approximately between midnight and 2. 00 am. did not see him in morning but saw him on Thursday morning {7th}. Please
follow this up. The hotel needs to provide better service for charging phones. International phone sockets must be provided. Staff at front desk were so very helpful and must be applauded for their services in helping me to keep phone charged. I enjoyed my stay at Cinnamon Grand and will always choose CG as my first option.
KEEP UP THE GOOD WORK AND HIGH STANDARD.