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Reviews of Chapelton House

2.5 out of 5
Chapelton House
5A, 1st Chapel Lane, Wellawatte, Colombo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lam Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and easy place to stay
Good and clean place to stay. Staff friendly. Room spotless. Have ensuite and dorm / private room with shared clean bathroom / toilet.
Stayed 2 nights in Jan 2020
Response from Harshana on 3 Feb 2020
Dear Valued Guest, Thank you for the valuable comments on pour place. hope you all have enjoyed the stay and also will come back in the future. Thank you very much and hope you have landed safely.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management arranged for us to be picked up at the airport at competitive rate. We were greeted despite a late evening arrival. Great breakfast and guidance on air conditioned shopping malls located close to the hotel. Great first night location for us.
Stayed 1 night in Jan 2020
Response from Harshana on 3 Feb 2020
Dear Valued Guest, Thank you for the valuable comments on pour place. hope you all have enjoyed the stay and also will come back in the future. Thank you very much and hope you have landed safely.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
The best.
Stayed 5 nights in May 2019
Response from Harshana on 11 Jun 2019
Thank you

10/10 Excellent

Ketheesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Colombo - Wellawatta.
Very nice and wonderful stay.. Everything positive and happy.. Staffs are really excellent.. Good luck for the new management team.. Très beau et merveilleux séjour .. Tout est positif et heureux .. Le personnel est vraiment excellent .. Bonne chance pour la nouvelle équipe de direction ..
Stayed 1 night in Mar 2019
Response from chapelton house on 4 Apr 2019
Dear valued guest, Thanks for the valuable feedback highly appreciated. please do visit us in you future visits to sri Lanka. Thank you and wish you all the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff. Convenient as it is right next to the main road. Great place.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional and Best, Clean place in Colombo city.
Like at my home.. Wonderful place and all staffs are very friendly, polite, service oriented and always there for any kind of help or assistance without any hesitations.. Very near to Wellawatta shopping area and very good Sri Lankan traditional foodies restos..Nothing to compliant even for a small thing., WiFi is ultra speed & Air conditions are very perfect and very clean rooms + all around.. Special thanks to commander Mr.Hermann who is watching each and every single movements and maintain the place like his home.. Very strict but nice person.. All are wonderful and no hesitation to come again and again without thinking and searching other places.. 100% Guaranteed for your satisfaction and value for your money. Good luck and keep it up guys..God bles you all..
Stayed 6 nights in May 2018

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com scam
Booked CAN$, was charged USD and told ONLY hotels.com can fix!!! Ridiculous!
Response from Priyeni - Management on 11 Apr 2018
Dear Guest, we regret that there was a confusion but we charged only the amount that was instructed by Hotels.com to us as being the amount communicated to you. However in order to sort out this matter we requested that you provide the original voucher so that we could speak to Hotels.com representative to clear out the confusion which was not provided by you and also to speak to hotels.com was also declined by you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value place to stay
Staff friendly, hostel in good condition. Room a little cramped and couldn't get any hot water. Overall though a good stay.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just in one word "Exceptionnel"..
Just in one word "Exceptionnel".. nothing to complain anything about and best hotel in Wellawatte area - Colombo 3- Very friendly & fantastic staffs. We really loved that place and come back again.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectation. Best place in Colombo
Fantastic staff, Special thanks to Lucky, Melan, Indrajith & other house keeping guys also taking lot of care with my mother. Very friendly and helpful. The place is immaculate and beautifully designed. Very safe & very close to shopping too..Best hotel especially in Wellawatte area. Value for money. Highly recommended.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for the price
Good one! Like a home stay. Close to Galle Rd. Friendly staff.
Stayed 3 nights in Sep 2017
Response from Priyeni - Reservations on 17 Sept 2017
We greatly appreciate your feedback and thank you for staying with us

10/10 Excellent

Yun, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy hotel near the main street
A very comfortable stay at this clean and well maintained cozy hotel. We appreciate the strong air con. nice shower facilities and very comfortable beds. Highly recommended.
Stayed 1 night in Aug 2017
Response from Priyeni - Reservations on 11 Sept 2017
We appreciate your lovely review as we strive to give the best service to our guests.

8/10 Good

Abdullah, saudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
I will stay here again
Stayed 2 nights in Aug 2017
Thank you so much for your review of our hotel and we continuously strive to make ourselves better and to give the best to our guests.

10/10 Excellent

Anita, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean Accommodation with Home Comforts
Very clean and well maintained hotel with friendly staff who served the customers with a service oriented focus and warmth. Rooms were cleaned daily and customer requests were attended to with promptness. The restaurant caters meals and beverages, made to the customer specifications to accommodate dietary needs. The (well maintained) lush and green shrubs which adorn the hotel premises certainly add value to your stay as they not only help to purify the surrounding air but also gives a sense of serenity and a relaxing atmosphere. The lounge and sitting areas are tastefully furnished and maintained. The hotel is within a few minutes walking distance to shops, food outlets and transport.
Stayed 15 nights in Jun 2017
Response from Priyeni - Reservations on 10 Jul 2017
Dear Guest, Chapelton house strives to give the best possible service to our guests and we are most thankful for your lovely review. We hope we will get an opportunity to host you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and Very Happy..
Very good and Very Happy.. Near to Indian & Sri lankan food, shopping.. For me as solo traveller, I was in the Dorm & it was full with 4 people. Some discomfort happened and immediately management took care and find a alternative solution. Thanks to Manager / Admin Mr.Luckey and house keeping team. Mr.Hermad also a manager and very good personality too and both of them are very helping minded and caring persons..Will stay again and always without hesitation and not to waste time to looking other.. Keep it up and good luck.. WiFi was down and corrected next day..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best dmitry ever
All I want to stay is here. I like atmosphere in this hotel. Thanks a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Colombo
Good location ... a bit out of the heart of colombo near the wellawata mosque. City center and galle face were about 15 minutes away by cab. There are non touristy restaurants and shops close by which is helpful. Breakfast was good. Fast Internet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
We got a room which had three separate beds, ideal for a couple with a child. Breakfast options can be improved though.

10/10 Excellent

Miss.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay here. And must mention the staff by name, lucky, asir, ranjith...thank you for being very helpful.

10/10 Excellent

jason, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Had a great stay here , everything is super clean and the staff was great !

8/10 Good

Pollyanna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and bright room
This is a very clean and convenient place to stay. The room was spacious and everything seemed new. The management also arranged for us to have a reliable driver for our trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the cleanest places I've stayed in Sri Lanka. The hotel was in great condition, located between the city centreand Mount Lavinia the 4 beds dorm has good a/c and lockers; spotless bathroom+shower is right across the room. The only downside is its wifi reception; I was sitting right next to the router and still signal was weak, so no surprise there were none in the room.

10/10 Excellent

PAMELA GENEVIEVE, Seychelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place for your holiday
we had a lovely time during our stay at Chapelton House.words are not enough to describe the warmth we felt from day one and the staff had unique professionalism in them. They made us feel at home and attend to all our needs.A good team that will surely lead Chapelton House to success.Thank you all.

8/10 Good

Hans, Cheenai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night. The stay was comfortable. A good budget hotel for bed and breakfast. Need to make a special mention about the Cheese omelet. Really good!!!

8/10 Good

Maureen

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very good service, nice personnel, affordable price, the rooms need better curtains as it gets too light early morning, the aircondition lights is disturbing whilst trying to sleep, nice rooms, breakfast is ok. Overall value for money and can be recommended.
Stayed 2 nights in Nov 2019

8/10 Good

Mats, Uppsala

Liked: Cleanliness, property conditions & facilities, room comfort
Bra läge, bra personal,rent och fint rum,mycket nöjd
Stayed 5 nights in Feb 2018
Response from Priyeni - Reservations on 4 Apr 2018
Dear Guest, We greatly appreciate your review and hope we will be able to host you again.

8/10 Good

ゆう, 東京

Liked: Staff & service
設備が新しいのと親切なスタッフ
ドミトリーに泊まりました。四人部屋で客は私一人だったのはいいんですが、何故か部屋が散らかっている…多分掃除が入り忘れたんだと思います。 設備が 綺麗なんだから 掃除もしっかりしてほしいです。スタッフは皆さんとっても親切でした。
Stayed 1 night in Nov 2017

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sauberes Hotel
Alles super. Gutes Hotel mit super Service.

10/10 Excellent

Kinchan, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安くて快適
4人部屋に宿泊。広くて清潔。ロッカーも大きい。コロンボの中心から離れているので多少不便。1泊しかしないのにスーツケースをその後の4日間無料で預かって貰えた。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel room which looks the same as shown in the photos provided is clean and new. The staff members are nice and most of them can speak fluent English. Our stay was comfortable. However, the hotel is quite far away from the main attractions as it is located in Colombo 06, but it was easy for us to take a tuk tuk to go to the main attractions and the fare was acceptable, like about 400 rupees.

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med trevlig personal. Det va första natten och vi hade inga öronproppar vilket ledde till svårt att sova med trafiken annars bra och prisvärd hotell.

8/10 Good

Ina, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The room is clean and comfortable. But the bed is a little bit small. My boyfriend is 184cm. The length of the bed is not enough for him. And the breakfast is a little bit expensive..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋은 객실과 친절한 호텔매니저
깨끗한 객실과 친절한 매니저 덕분에 콜롬보에서 즐거운 하루를 보냈습니다. 객실안에 냉장고가 비치되어있지는 않지만 매니저에게 이야기하면 호텔 내의 냉장고를 사용할수 있고 조금만 걸어가면 버스 정류장이 있어 이동하는데도 불편함이 없었습니다.