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"Staff were fantastic, provided me with 5 star service."

"We would stay at Hotel Firenze in Verona again. From our initial greeting by its reception team (who speak excellent English) to their farewell, we had a very good week there. Their breakfast room staff must also be commended on their cordiality and genuine helpfulness. Our early mornings were a highlight of our trip, aided superbly by the wide range of the continental-style buffet on offer. Many thanks. Our room was clean and comfortable (personally I found the bed pillows a little dense, but not unbearably so). Everything was kept to the standard we would expect of this hotel’s rating. Their cleaning staff too were polite and helpful. All of the hotel’s facilities were clean and convenient to use. It should be borne in mind that this hotel is on the main road into town from the station, which is busy early in the mornings, so there can be some traffic noise. However, the windows fitted were modern, robust and double glazed, with powered external shutters controllable from within. Hotel Firenze was ideal for us, as the station is within a 15 minute walk and likewise the centre of town. All the popular tourist sites are easy to reach. Verona is a very walkable city, we can attest, with many interesting sights and a multitude of places to eat. We arrived by plane and taxi, but Hotel Firenze would also be ideal for those planning to tour the region using Italy’s impressive rail network and needing a stopover. We intend to do this in future, so I’m sure we will return here."

"Very clean room, amazing staff and property was great and location was even better"

"Easy quick check in, room clean and modern excellent, breakfast continental excellent, location couldn’t be better."

"Staff were exceptional "

"The hotel was fine and the staff very friendly and accommodating. It appears to be an older property so the rooms are on the small side and had few plugs for electronics. Also, the water pressure in the shower was light, but adequate. The breakfast was very, very well set up. Well organized tables with more selections than perhaps any hotel I have ever stayed at. We did not take advantage on dinner onsite, but I looked at the menu, and it had numerous and varied selections. Had we dinner there, I don’t think we would have been disappointed. "

"This was a perfect place to stay with our big family. Everything is small in the bungalows but big enough to comfortably sleep eat and cook. Everything was very clean. I love that. There is a restaurant in a market in the campground, which made it very convenient for meals. The only thing I didn’t like is the fact that we had to rent towels and we had to buy our own toilet paper. But other than that, everything was great."

"Lovely host and beautiful accommodation. The place is a bit on the hill for those who are less mobile otherwise everything worked well. We will definitely come back here. Thank you!"

"Fantastic hotel and staff were amazing. Location is unmatched with perfect views of the lake. Truly memorable holiday. "