"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"Habitación muy amplia, lo que hace que se esté cómodo, se duerme muy bien, sin ruidos, parking, en el centro, chalet de piedra con el estilo de montaña y moderno. Personal amable, por teléfono te atienden muy bien. "
"The cocker did not work and we found a used condom underneath the heater.
The property is otherwise really nice as parts of it have been recently refurbished. But if you stay in one of the older rooms it is a more basic experience."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Excellent setting - stunning views all around the apartments! Lovely big spacious 2 bedroom apartment - only downside was no air con during a heatwave! Had to ask to borrow 2 fans which didn’t really do much. Couldn’t leave the windows opened as we tried one night and got bitten to death by mosquitos!! Was unbearably hot but understand the apartments were built for the snow season! Otherwise, excellent accommodation in a beautiful setting. "
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
Col du Portillon is located in Saint-Mamet. You'll find 521 hotels and other accommodations within a few miles for a convenient home base.
Where is the best place to stay near Col du Portillon?
Hotel Garona is one of the top choices for your stay based on our traveller data, and this hotel offers a restaurant and free parking. It's located 1.8 mi (3 km) from Col du Portillon. Other good options within 5 miles include Camping Bedura and Camping Prado Verde.
How many hotels will I be able to find close to Col du Portillon?
Expedia has 521 hotels and other accommodation options a few miles from Col du Portillon.
If I need to cancel the hotel reservation for my stay near Col du Portillon, will I receive a refund?
Yes! Most hotel bookings are refundable provided that you cancel before the accommodation's cancellation deadline, which often is within 24-48 hours of the scheduled arrival. If your reservation is non-refundable, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Add dates, click "Search", then you can filter by "fully refundable" to view top deals close to Col du Portillon.
What can I see and do near Col du Portillon?
Head up the mountain to Tunnel or Luchon-Superbagnères Ski Resort to see the views or enjoy some snowy fun. Create some family memories at Parc de visualizacion de fauna autoctona and Aran Park. Luchon Golf Club, Termas Baronía de Les and Luchon Thermal Baths and Resource Center are worth a stop while you're in the area.
