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"Staff were overall unhappy looking, and certainly not welcoming. I'm also disappointed that there was no food offer available. The bar no longer serves food and the restaurant appeared closed. On the plus side, the wifi is fast and reliable. "

"Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again. "

"Lovely clean room. Really helpful staff. Good breakfast- black pudding not great but everything else was lovely "

"Great family stay. We got a suite which was great value for money. The breakfast was great. "

"Room was clean but small.windows rattled all night (had to put paper wedges in to try help.curtain was hanging of the rail . Great location but ive stayed in better in Carlisle that have been cheaper .also the carpark is tiny..my husband is disabled and had to park 400 yards away on both night's "

"Lovely hotel, beautiful spa, staff lovely, will definitely return "

"The beds were clean. Bathroom could do with an upgrade. Bath panel not secured. Stains on carpet. However, good value for cost."

"Excellent all round "

"Grrat parking and location"