Search Hotels Near Civic Centre, Montego Bay

"Stayed 04/26/26 to 04/29/26. Front desk (Moya) staff was friendly and accommodating. The dining staff was great. Dawn did excellent working the Italiano area solo. The pool bar bartender on 04/26/26 was very friendly and could change the mood of the pool area with music. He worked the dining area later and was friendly there as well. Housekeeping was good. The downside was the whole time I was there, the hot tub was not hot or bubbly. I enjoyed the hotel's 10 year anniversary celebration. Nadine and other artist was great. I would stay again. "

"Room was very clean, breakfast and staff was excellent, will definitely visit again next time I will be in Montego Bay. Location A++"

"One of the best hotels we’ve ever stayed at! Although we originally planned for four nights, we had to leave after three due to an emergency and fly back to the States. The staff overall were wonderful. We especially loved the courtesy and service from the buffet restaurant team—they were warm, attentive, and truly made our dining experience enjoyable. That said, the service at the Jamaican and Italian restaurants could use some improvement. The servers there seemed disengaged, almost as if they were tired or having an off day. There wasn’t much energy or friendliness, and at times it felt like we didn’t really matter. Thankfully, we didn’t let those moments take away from the joy of our trip. A special shoutout to Trishina at the front desk for making our check-in smooth and pleasant. She was so polite and kind—and what stood out most was that she remembered my name (“Mrs. Amoh”) the next day when I came by with a question. That was such a thoughtful touch. They have activities for everyday. Some you’ll need to pay for it, though this is an “all inclusive hotel” Airport shuttle was 15 dollars each way for us. Overall, I’d rate this hotel an 8.5/10. Despite a few minor issues, we had a great experience and would definitely come back."

"Staff was amazing, room was great! We fulljoyed ourselves"

"Loved it . Pictures of the property doesn’t even look the same. Look better in person !!!"

"Rooms were clean and the ppl were nice."

"Room had a moldy smell,beds were old and sagged.Place horrible."

"No pool, but the ocean is across the street. 24 hour security on duty. All of the staff are extremely helpful and friendly. Restaurants, Starbucks, gift shops and a convenience store all within sight of the stay. Will definitely be back again. "

"Incredibly noisy and busy. No housekeeping, no tv, no Wi-Fi. "