Serenova Luxury Hotel - Adults Only, near Cathedral of Menorca, is a tranquil retreat where you can unwind with an art gallery on site and savor a cooked-to-order breakfast. Relax by the seasonal outdoor pool or explore nearby beaches with provided beach umbrellas and towels. With free in-room WiFi, dry cleaning/laundry services, luggage storage, tour/ticket assistance and helpful staff who will make your stay unforgettable.
VIP Access
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Free Wi-Fi
Restaurant
Air-conditioning
Bar
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Located in Ciutadella de Menorca, Seranova Luxury Hotel - Adults Only is in the city centre. Cathedral of Menorca is a notable landmark, and the area's natural beauty can be seen at Macarelleta Beach and Cala Pregonda. Puerto de Ciutadella de Menorca and Son Saura Beach are two other places to visit that come recommended. Visit our Ciutadella de Menorca travel guide
Carrer del Roser 5, Ciutadella de Menorca, Illes Balears, 07760
What's nearby
Cathedral of Menorca
1 min walk - 0.0 km
Palau Saura
2 min walk - 0.2 km
Ciudadela City Hall
3 min walk - 0.3 km
Fornells Tower
3 min walk - 0.3 km
Puerto de Ciutadella de Menorca
6 min walk - 0.6 km
Getting around
Mahon (MAH-Minorca)
48 min drive
Restaurants
Cafeteria El Arco
2 min walk
Ulisses
3 min walk
S'amarador
4 min walk
Ses Voltes Espai Gastronomic
2 min walk
margot locanda
1 min walk
About this property
Seranova Luxury Hotel - Adults Only
Upscale hotel near Cathedral of Menorca
Located close to Puerto de Ciutadella de Menorca, Seranova Luxury Hotel - Adults Only provides free cooked-to-order breakfast, a terrace and an art gallery on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
A seasonal outdoor pool, along with sunloungers
Smoke-free property, luggage storage and tour/ticket information
Beach towels, outdoor furniture and beach umbrellas
Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
A bar/lounge
Restaurants on site
Honesty Bar
Things to do
Art gallery
Seasonal outdoor pool
Conveniences
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach towels
Beach umbrellas
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Tile flooring in public areas
Upper floors accessible by stairs only
More
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Built in 2021
No plastic drinking straws
No plastic water bottles
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Pillow menu
Premium bedding
Select Comfort mattress
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
50-inch TV
Food and drink
Champagne service
Electric kettle
Free bottled water
Free stocked minibar
More
Air conditioning
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - 2:00 PM) and Monday - Sunday (5:00 PM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 3.75 per day (1312 ft away)
Late check-out fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Property Registration Number TI 0065 ME
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 31 October
Pool access available from 11:00 AM to 8:00 PM
Guests under 16 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Seranova Luxury Hotel - Adults Only have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM.
Is Seranova Luxury Hotel - Adults Only pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Seranova Luxury Hotel - Adults Only?
Check-in start time: 1:00 PM; check-in end time: 2:00 PM.
What time is check-out at Seranova Luxury Hotel - Adults Only?
Checkout is at 11:00 AM. Late checkout is available for EUR 40 (subject to availability).
Where is Seranova Luxury Hotel - Adults Only located?
Located in the heart of Ciutadella de Menorca, this hotel is within a 10-minute walk of Cathedral of Menorca and Puerto de Ciutadella de Menorca. Macarelleta Beach and Cala Pregonda are also within 25 mi (40 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Seranova Luxury Hotel - Adults Only Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Amenities
9.8
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 42 out of 49 reviews
10 - Excellent
42
Rating 8 - Good. 7 out of 49 reviews
8 - Good
7
Rating 6 - Okay. 0 out of 49 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 49 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 49 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Alison
5 Oct 2025
Liked: Cleanliness, staff & service, room comfort
The hotel breakfast was varied and beautifully presented and the hotel staff couldn’t have been more helpful. The beds and pillows were comfortable and the rooms spotless.
We had a great stay at The Seranova. The location is perfect, the breakfast was superb and the rooms spotless. The staff were extremely helpful, nothing was too much trouble & their recommendations were very good.
We would definitely book to stay again at this lovely hotel when we re visit Ciutadella.
This is our second stay. And I can see a third in the future.
The staff make this hotel. Always helpful, always friendly.
It’s a small boutique hotel. Rooms are well laid out cleaned daily with fresh towels. Nice toiletries. Beds very comfortable. Free initial
Stick of mini bar. Ear plugs for all local church bells if needed. We don’t, we sleep very soundly here.
Very nice old property in the centre that has been tastefully converted into a small hotel. Rooms are spacious, clean and well decorated, with a lot of artwork on the walls. Plenty of dining options nearby, including one next door and another about 50 yards away
Absolute loved this property met all our expectations and more. Boutique experience at its best. Beautifully presented in ideal location in heart of town. Room spacious and character filled.
What a beautiful stay, this hotel is a gem.
Maria, the owner, gave us all the useful Information about the island, beaches to go, restaurants, and even an excursion.
The room was big, clean and with everything you need. The hotel can provide beach towels, cooling bag and umbrellas, this made out trips to the beach so comfortable.
The breakfast is very nice, with hot options and cold options that change regularly, everything tasted so good.
The location was also very good, next to the cathedral and you can walk everywhere in the ciutadella.
I recomend this hotel to anyone that wants to have a comfortable stay in Minorca.
We will come back to this hotel whenever we are back in Minorca
This property is centrally located next to the center Cathedral. Many walkable restaurants and shops. The building is quite old and the renovations, while best efforts, are not in line with a 5 star hotel rating. The service however is superb!
There is no parking since it’s located on a pedestrian street. But parking is 6-8 min walk away.
Overall I would recommend for location, but if more comfortable accommodations are needed, I would look elsewhere.
I cannot emphasise enough how incredible this hotel’s location is—it’s genuinely unmatched. Its right in the heart of old town, it sits directly on a picturesque cobblestone street, with the famous cathedral just to the right and old town streets to the left. It doesn’t get more central or atmospheric than this.
The hotel itself is stunning. The interiors is luxurious, and every detail has clearly been thought through. One of the absolute highlights was the breakfast: not only is there a delicious selection of Spanish items (fresh pastries and local sausages), but they also offer a made-to-order à la carte hot food menu. the breakfast alone was worth the stay.
From the moment I booked, the service stood out. The hotel reached out to me via WhatsApp to coordinate my arrival and kept in constant contact, which made the whole experience smooth and stress-free. A special mention must go to Victor at reception—he was incredibly helpful and welcoming.
The room was well-equipped, with a complimentary minibar that included a 2L bottle of water and several other drinks. The courtyard was a charming, peaceful retreat with a small pool that’s perfect for cooling off and relaxing. Every element—from the aesthetic to the amenities—was spot-on.
What truly sealed the deal for me was the flexibility and thoughtfulness: the hotel let me keep my room until 8 p.m. for a ridiculously reasonable price, which made my departure day so much more comfortable.
Seranova is undoubtedly a very nice hotel right in the heart of Ciutadella, literally 50 paces from the cathedral and incredibly handy for restaurants and shops. The reception closes for "comida" 14.00 to 17.00 but our entry during this closure was totally fine thanks to clear instructions sent beforehand. The hotel has few rooms (7/8?) and our room (3) was the only one which exited on to the terrace/pool. This sounds good, and is OK, but the voices of anybody in that area are generally audible in the room. The pool is very very small and more for cooling off than swimming. The room itself (#3) is good, with an enormous bed, free standing wardrobe, bathroom with double shower (almost impossible not to have a small puddle of water on the bathroomn floor after a shower!). There is a kettle and tea/coffee. A nice touch is a small fridge full of free soft drinks and the local pomada (gin/bitter lemon). A mirror in the bedroom would have been useful (there is of course one in the bathroom). There's a large screen TV too. Our price included breakfast in the basement dining room (although you are welcome to take it on to the terrace). This is an excellent buffet style offering with additioinal hot items like bacon, eggs, pancakes available to order from a friendly staff member who cooks it in a little mini kitchen in the corner of the room. Ciutadella is an absolute delight with lots of leisure boats in the harbour. Nearby buses take you to local beaches and the capital, Mao.
Verified traveller
Stayed 7 nights in Aug 2024
10/10 Excellent
Ian
16 Jul 2023
Liked: Cleanliness, staff & service
Very quiet and peaceful with friendly staff in a great little city.
Seranova Hotel is located in a beautiful period building. The location couldn’t be better and the highlight of our stay was having breakfast outdoors in the sunny patio and the friendly, helpful staff
The location was great, in the heart of town and only 20 seconds to the cathedral, or 3 minutes from the bus stops for the beaches. The hotel itself is probably a 4 star, great staff, clean and spacious room with everything you’d need and good air con. Extra touches like the free in room minibar, and the variety at breakfast, really added to the experience, as did the beach towel/parasol rental - you only pay a deposit so basically free! All in all, a great stay for the price, compared to others around it
We stayed in the Seranova during the festival of Sant Joan and we can honestly say that this place is special. The staff are amazing, the rooms are beautiful, the outdoor space although small, was perfect. The pool was ideal for a quick dip after another blisteringly hot, busy day in the city, and the honesty bar was very welcome! Breakfast was extraordinarily bountiful with an array of delicious food that seemed to change on a daily basis and a waitress that was available to cook a variety of dishes upon asking. There is art on seemingly every wall that is available to purchase which is a lovely touch. We really cannot fault the hotel or it’s staff and look forward to seeing them and the hotel again.
The room was great. The hotel is special and I loved the courtyard. The room was extravagant and I enjoyed the amenities. The location was insanely awesome, steps from the cathedral and in the hustle and bustle of everything. It was very convenient to come and go, day and night. Close to street parking and parking plazas. The front desk staff was lovely and helped me on numerous occasions. The room was very clean, though I recommend vacuuming more because there was a lot of sand in the bathroom that was blending in but uncomfortable when you're stepping on it on the way to the bath. The breakfast spread was also amazing, and the hotel is quiet. I truly enjoyed my stay and would stay here again in the future.
Emplacement idéal, bâtisse avec du charme.
Dommage pour la chambre côté rue/terrasses et mur mitoyen à un restaurant couplé à une isolation à revoir (menuiseries en bois, porte de la chambre sans joints phoniques). Mention spéciale pour les bruits de chaises raclant le sol de 23h à 2h du matin.
Très bel hotel, très confortable et idéalement situé en plein coeur du centre historique de Ciutadella, à proximité immédiate des restaurants et boutiques. Personnel très professionnel et serviable, petit déjeuner inoubliable sous forme de buffet et bar à disposition des clients de l'hotel (Honesty Bar) à des prix raisonnables (5€ le gin tonic), il suffit de noter ce que l'on prend puis de régler en fin de séjour. Serviettes de plage et de piscine mises à disposition avec possibilité de les changer régulièrement. Peu de chambres, pas d'enfant garantissant une ambiance relax et calme. je recommande cet hotel à 200% !
Hotel confortável e muito bem localizado próximo à catedral de Menorca. Excelente pra explorar a cidade a pé à noite e curtir as boas opções de bares e restaurantes. Boas opções de estacionamento grátis próximo ao hotel. Funcionários atenciosos mas o café da manhã deixou a desejar porque não oferece muita variedade e os sucos e frutas são sempre os mesmos