"The room was clean and the front desk staff was very professional and friendly. Two big issues though: I arrived later in the evening, and was only able to check in using a remote desk staff who I think was in the Philippines? She was very professional and friendly, but there was another staff member sitting at the front desk of the hotel, right behind me, so I thought it was very strange that the hotel has contracted out to an offshore worker, presumably to save money. I would gladly pay a few more dollars to support a local community member/worker. I won't be choosing this hotel again as long as they are using a remote front desk agent. Second thing: the pillows were very thick and we all had sore necks in the morning. Other than those two issues, we had a very nice stay. And the Morning Glory Cafe next door had an amazing breakfast!!! "