Search Hotels Near Church of the Highlands Grandview, Birmingham

"Everything was clean and nice. I will be back"

"Arrived to check in and was told there would be a $100 hold on my credit card for incidentals. I asked what incidentals? and was told incase I damaged the room or smoked in the room, really? The room had a hair in the tub, a used towel under the sink, urine stain running down the outside of the toilet, the bolt lock on the door didn’t work, and the floors were dirty. I took off my shoes and walked around in the room in my white socks and the bottoms became filthy."

"The staff was great about getting into our room earlier than check in. We had to put a $100 deposit down for incidental damage and when we got into the room - it was trashed. The couch cushions looked like they were wrapped in duct tape, the entertainment center had dings all over it. The chairs were stained. The room was clean, but they need to put money into the quality of the room. "

"No maid seevice"

"Room: The tile floor was slick like the mop was used in the kitchen by the fryer. "

"Room was clean but the bed was terrible and the bed pillows were terrible as well. Get better mattresses and better pillows!!"

"Place was under renovation and we were offered $10 off next Drury stay..no thanks "

"The customer service was very good. Although we had separate rooms, my family was able to be on the same floor and hall in close proximity to each other. However, I was not excited about my room. We had a hard time closing the door until we were able to figure out how to keep it closed. The bed linen had stains on it, fortunately I brought my own blankets. I was really disappointed with the continental breakfast and the very few options that were available."

"Friendly staff and very clean and quiet "