Search Hotels Near Church of St. Helen & the Holy Cross, York

"Cheap sausages and the parking was non existent we only booked there because it said it had on site parking. Never again."

"Parking was safe but not very big for size of hotel . "

"When we arrived the rescue potion staff were very helpful and friendly. We didn’t use many of the amenities such as breakfast, the pool etc the staff in the lounge and bar again were very friendly. The bedroom and particularly the bathroom and shower were exceptionally clean and very large for a hotel, very impressed. The hotel internally is beautiful and a pleasure to walk around, in particular the staircase and corridor leading to the bar. Would definitely stay there again when next we visit, and would recommend to anyone asking"

"Good place to say if in York "

"The staff were brilliant and so friendly. The hotel itself is a little run down specially for the price of our stay. We actually left a day early as we had run out of things to do in York and breakfast wasn’t great. "

"We loved our stay here! Clean and had a great sleep. Brilliant price for somewhere to stay close to York. Carpark was a little full and some bad parking meant it was a space down, but not the owners fault. Highly recommend for an affordable cute little getaway! Would definitely return"

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"

"Friendly reception and great "

"Very impressed. The staff were excellent. The accommodation was very clean and we were in a lovely quirky room with a fabulously sloping floor that really added character. The only thing to mention was car parking was a little limited but other than that we had a really good experience. "