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"This was our favourite stay for our whole Japan trip. We stayed at 3 other hotels. This place and area is unbeatable and i wish I would’ve booked a second night. I didn’t know that I would want to live this day again. The staff were ridiculously kind and helpful. At the end of our stay, I asked which bus and where I should take to get to Hakone-Yumi to and she literally left her post and started running to help me catch the bus. My son enjoyed free ice cream from the vending machine (which he loved). The band in the lobby before dinner was such a nice touch. The dinner and breakfast were perfect. Honestly, just the perfect relaxing spot for us. Would go back for sure. "

"Clean room"

"Clean room, comfy beds, friendly staff, and great location. Loved the ticket for free onsen visit too!"

"Great location "

"Breakfast menu was really good. The bedroom view was amazing."

"Room condition was clean and wrote spacious."

"Included breakfast selection is limited but quite good ... lineup and waiting period for unreservable breakfast was disappointing. Dinner dining times are too short ... but dinner choices are decent."

"Not enough parking slot, staff are helpful "

"Breakfast was good, the open air bath and sauna with view of Fuji was amazing, bus up and down the mountain to yamanakako proper was really handy. "