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Reviews of Hotel COCO Phuket Bangtao

5 out of 5
Hotel COCO Phuket Bangtao
153 Soi Cherngtalay 14, Choeng Thale

Reviews

5.6
Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 5 out of 18 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Usman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Cecilia

Stayed 1 night in Nov 2023

10/10 Excellent

Ren Jie Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel furnishing is a little old, and some other areas are not clean. But the bedding’s and toilet cleanliness are generally good.
Stayed 3 nights in Oct 2023

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It said 5 star on your site. It wasn't!
Stayed 5 nights in Jan 2023

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities
No laundry, No tissues, Vinyl lounge, no tea towels, Minimal utensils Stove did not work. Could be really good but misses on way to much
Stayed 8 nights in Nov 2022

10/10 Excellent

Jerid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

6/10 Okay

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential but the noise lets it down
So the good bits: friendly staff and smooth checkin. Shuttle service offered to beach and bell boy to take bags to your room on checkin. Good location only 10 minute walk to the beach. Room cleaned daily and fresh linens and towels left. Not so good bits: so in our whole 5 nights stay there was constant noise, if it was not the generator (which was in the cupboard next to our room) powering up every hour or so DAY AND NIGHT! it was the noise from the men who seemed to be pumping the sewerage system (so i believe) or the secruity gaurd man who decided one night at 4am to start a phone conversation really loud it woke us up! Or again with our room (avoid room 2112) the jacuzzi made a wierd noise and one pump was on constantly, even tho the maintance guy came to fix it, a day later it broke again. In general lovley hotel but with hardly no guests when we stayed it shouldnof been peace on earth but IT WAS NOT, generally to noisey and always works of some sort going on, that you cant properly relax. AND whats with only giving you 2 sugars and coffees in your room and no milk? Seemed to be cheap skates with them facilities.
Stayed 5 nights in Feb 2020

8/10 Good

cyrille

Liked: Cleanliness, staff & service
Première fois pour moi dans cet établissement. Le personnel très accueillant, l'hôtel est propre manque un peu d'entretien des espaces verts pour rendre le complexe plus agréable.
Stayed 9 nights in Mar 2024

2/10 Terrible

Mokhtar El

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the best room (Penthouse 2 Bedroom Pool View Jacuzzi) for our honeymoon, but it turned out to be the worst night of our honeymoon. Here's why : - jaccuzi (dirty, no hot water => noting the hot water problem the staff said at the beginning that they would solve the problem but they could not solve it so they said that it Never had hot water and their jaccuzis only work with cold water.) - No hot water even in the shower. We had to wait over an hour for another technician to come. In the middle of the night, they decided to change rooms. - very low flow of water coming out of the shower. You cannot turn on the water for the shower and the bathtub at the same time otherwise you will have almost no water coming out of them. - Infrastructure (elevator, corridor, hotel in general in poor condition) - The kitchen is completely empty (no cutlery, pan, plates or anything => Impossible to use the kitchen) - Rude and disrespectful staff (as I was talking to one of the staff, she leaves the room mumbling something in Thai) - lots of cobwebs - a dirty room Worst of all is that they never offered anything to make up for the bad service and amenities. It was a real nightmare. I strongly recommend to STAY AWAY from this hotel!
Stayed 1 night in Sep 2022

8/10 Good

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021

8/10 Good

jaoued

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympathique ++++
Séjour sympathique en famille++hôtel sympa et personnel tres accueillant et tres arrangeant (Marc).bon rapport qualité prix. Stationnement facile et commodité a proximité.restaurant pas mal
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2020

6/10 Okay

Maria-Carolina

Travelled with family
Liked: Property conditions & facilities
Ok hotell
Ok hotell. Frukosten var lite tråkig, inte så anpassad för barn. Bra med 2 pooler.
Stayed 5 nights in Feb 2020

4/10 Poor

Christian

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Annica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mögligt och dåligt städat
Trevlig personal men det var det enda positiva. Luktar starkt av mögel i badrummet och resten av rummet. Dem uppgraderade mig direkt till ett större rum med kök men det ber väldigt onödigt då det varken fanns bestick, tallrikar, glad, kastrull eller stekpanna. Städningen var katastrof! Smutsiga fläckar på gardinerna och mycket kvarglömda grejer från andra gäster. Säkerhetsfacket var rostigt och luktade tobak- gamla rester av filter och cigaretter låg kvar från någon tidigare gäst.
Stayed 4 nights in Feb 2020

10/10 Excellent

CHE-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and delicious food. I want to thank to Mario's service, he is so nice.
Stayed 1 night in Jan 2020

2/10 Terrible

novella

Disliked: Cleanliness, staff & service
Esperienza Negativa in questo hotel, siamo stati costretti uby
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Foto's zijn niet zoals de werkelijkheid Als het pas echt een paar maanden open is, is er gebruik gemaakt van allemaal oude materialen (badkamer, keuken, elektriciteit etc.) Kluis werkte niet Slot van voordeur moest bij aankomst gerepareerd worden Wifi moest 1X gerepareerd worden (in de kamer)
Stayed 4 nights in Nov 2019
Response from Mr. Title - Owner on 15 Nov 2019
Dear lovely Guests, Thank you for staying with us, now the Wifi is fixed as we repaired with one of the best company (faster). Also everything is functional. Hope to welcome you and your friend for your upcoming holiday. Best Regards,