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"The room was good and the bed was like sleeping on a cloud."

"Great Stay. Excellent location. The hotel was very busy but service was still friendly and prompt. "

"Everything was amazing"

"Room upgrade and continued communication for room cleaning was outstanding "

"My review might be biased because my partner and I got engaged during our stay!!!!!!!! Yay! The room was great, we were able to check in early. We did pay extra per night for the parking but I would highly recommend it as it’s in a secure lot and we hardly used our car during our stay. The room was great, spacious, had a kitchenette with cookware if we needed it. The room had excellent coffee, and the bed was very comfortable. The breakfast was also very good. They were on top of keeping everything stocked up and the dining room was gorgeous. We would definitely stay here again. "

"Initially we didn’t have the room ready on time (4pm). The room we eventually got was below our expectations for a Fairmont. But the manager took note of that and replaced it with probably one of the best rooms they had. "

"Wonderful "

"Great location. Wonderful staff. Relaxed atmosphere. "

"Stayed in one of the corner rooms on a last minute booking…we were enjoying Victoria and did not want to rush back to the mainland. Great location for the waterfront and all the restaurants "