Dear valued guest.. Thank you for your positive review. We are delighted that our location met your convenience. However, we apologize for the slow water pressure you experienced during your stay. We believe this occurred due to being fully booked at the time of your visit. We appreciate you bringing this matter to our attention, and we have taken steps to resolve the issue to ensure that our guests have a more enjoyable experience, even during our high-demand seasons. Once again, thank you for choosing our hotel for your recent stay. We look forward to welcoming you back in the near future.

Thank you for taking the time to share your feedback. We are sorry that our hotel did not meet your expectations.If you could provide more details about your stay, it would be immensely helpful for us to identify areas for improvement.Once again, thank you for choosing our hotel as your stay. We sincerely hope we get the pleasure to welcoming you back and assiting you to make a better experience in your future stay

Thanks for your constructive and valuable information on the condition of our room.For your information,we check our room condition before we let customers check in.if there have any smell we dnt give any guest . Drinks and sancks is self srvice.

Thanks for your comment. So, sorry sir This area no hotel have parking. And drop up is lrt Masjid jamek just next to our hotel. thanks hope see you gain in our hotel

Thanks for your comment. We are trying to solve it. Everyday we are progressing ourselves. Insallah, next trip everything will be, ok.

Thanks for your feedback. See you again.

THANK YOU. AGAIN YOU ARE MOST WELCOME W HOTEL

Thanks for your feedback. See you again.

Thanks for your review. Your comment is very important to us. Everyday we are trying to upgrade ourselves and insallah we will solve your problem. Thanks once again

Thanks for your feedback. See you again in W Hotel@Masjid Jamek.] Thanks

Can you pls let us know about the person? Or how he/she looks like? The management will take action against him/her. Thank you

Thanks for Your feedback. Insallah, See you again in our hotel.

Thanks for your comment. We already look forward to solve all the problem you refer here. Thanks once again...

Thanks

Thanks.. We must try to recover all of these

thanks for your review, sir. We must look forward to your problem

thanks for your comment... see you again insalllah

Thanks for your comment

Thanks for your comment, Sir.

Dear valued guest.. We apologize for any inconvenience you experienced during your recent stay at our hotel. However, we would like to clarify that the room you reserved does not include a window, and we believe this detail was provided on our online booking platform. Sometimes, details may be overlooked by customers, which is why we kindly encourage guests to review all information before making a reservation. Regarding the cleanliness issue you mentioned, we want to assure you that we thoroughly inspect our rooms before they are assigned to guests. In such cases, we encourage guests to contact our reception desk to request additional cleaning services. Our reception staff is trained to promptly address any concerns or requests during your stay, including arranging for double cleaning of your room. Once again, we apologize for any inconvenience this may have caused. However, we appreciate your feedback and are grateful that you found our location to be favorable. Thank you for choosing to stay with us. We sincerely hope we can get another chance to welcoming and assisting you in the near future to get much better stay experience with us

Thankyou for your valuable review .

Your review is very important to us. We are trying to improve our self everyday. Thanks once again.

THANK YOU SIR , AGAIN YOU ARE MOST WELCOME

Thanks for your wise review. See you again insalllah. Thanking

Thanks for your feedback... See you Again

Your review is very important to me. Everyday we are trying to improve ourselves. Thanks for your comment. See you again.

So, sorry for this inconvenience. Thanks for our feedback.

thanks for your review.. See you again

Thanks...

Welcome to Malaysia, Welcome to W Hotel in Masjid Jamek, Kuala Lumpur