Exterior
Check availability

Reviews of Hotel Indigo Chester, an IHG Hotel

4 out of 5
Hotel Indigo Chester, an IHG Hotel
Grosvenor Park Road, Chester, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 748 out of 929 reviews" "
Rating 8 - Good. 140 out of 929 reviews" "
Rating 6 - Okay. 26 out of 929 reviews" "
Rating 4 - Poor. 7 out of 929 reviews" "
Rating 2 - Terrible. 8 out of 929 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel , very friendly and helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice, staff were helpful and knowledgeable about the area,had a good time and would go again.
Stayed 2 nights in May 2024

10/10 Excellent

Nicola

Travelled with partner
Wonderful service , friendly staff. No complaints. Good sized room with a great powerful shower . Would definitely stay here again !
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very good hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary upgrade and mini bar which was welcome touch. Decent hotel bar. Breakfast £16 a head which is fine but only negative is that in that price it only includes filter coffee , which only found out when ordering at Breakfast time not explained at point of purchasing. Staff across the board very friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, really friendly and helpful. Lovely room and bar etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely clean, tidy and well presented rooms and excellent staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and relaxed vile in the bar/ restaurant area. Pity the car park is a little too far to avoid getting wet
Stayed 1 night in Apr 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. The hotel smells amazing and is lovely and clean. Staff are friendly and helpful, gave great meal recommendations and one kind man even lent us his umbrella for the evening. Breakfast was lovely and our waiter went out of his way for me. Rooms are lovely and our view was nice too.
Stayed 1 night in Apr 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

peter john

Business traveller
Liked: Amenities
Refreshingly different
Stayed 1 night in Mar 2024

6/10 Okay

Phil

Travelled with partner
Liked: Property conditions & facilities
My wife felt pressured into paying whilst I was away parking the car when it was my treat. No tea or sugar in the room. Bits visible under the bed. Chaotic breakfast on the Saturday. Safe not working. Seating the the restaurant uncomfortably close to other diners. Worst 2 nights sleep as bed was extremely uncomfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a no brainer!
Fantastic hotel, well placed for local amenities, park nearby is beautiful and a 5 minute walk to the river side. Staff were very helpful and attentive, we opted for breakfast which was well served. Not a single fault to be had and would definitely recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
As when I come to Chester I always stay at the Grosvenor which is excellent at all levels. But I took a change on a recommendation and tried Indigo. What a lovely hotel! Kurt the concierge and as amazing, food was amazing and the staff were amazing aswell . As a regular visitor to Chester I will be definitely going again.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

Lord Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay; lovely hotel, comfortable room with some charater and all the facilities I needed. Brekfast was very good. All in all, highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 2 nights in Jan 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights frid till monday. Loved it , nice rooms ,comfy beds nice and clean. Staff can't do enough for you. Nice cosy bar , great cocktails. Breakfast cooked lovely. The forge restaurant quite pricey but certainly wirth it. Would defo stay here again.
Stayed 3 nights in Jan 2024

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We booked a deluxe room which was lovely,good view, nice king size bed and the shower was brilliant. Only faults were the hair dryer not being very powerful, we couldnt get the aircon to work and when trying to login to the wifi it kept telling me my name and room number didnt match but luckily i had good signal so just used my data. Food and staff were great. Would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Bev

Stayed 1 night in Dec 2023

8/10 Good

cathrine

Stayed 1 night in Dec 2023

10/10 Excellent

Gaynor

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great first impressions upon arrival, interior decor makes it feel luxurious and staff were attentive; nothing was too much trouble. Lack of parking nearby is the only downside and was more because of how bad the weather was, but convenient for walking into the center in the evening.
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay & meal at the Forge was stunning
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

justine

Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated in a great location, easy walking distance into the city and to the train station. The staff were very welcoming and help. The bed was a little hard but managed to get used to this over the three nights.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

6/10 Okay

helen

Stayed 1 night in Dec 2023

8/10 Good

Christopher

Stayed 2 nights in Dec 2023

10/10 Excellent

GEMMA

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

8/10 Good

Peter

Stayed 1 night in Dec 2023