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WelcomHotel Kences Palm Beach -Member ITCHotel Group

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
25 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mamallapuram Beach
    12 min walk
  • Popular Location
    Tiger Cave
    2 min drive
  • Popular Location
    Pancha Pandava Cave
    2 min drive
  • Airport
    Chennai (MAA-Chennai Intl.)
    78 min drive

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    About this area

    Mahabalipuram

    Located in Mahabalipuram, WelcomHotel Kences Palm Beach -Member ITCHotel Group is on the beach. Tiger Cave and Krishna's Butterball are local landmarks, and the area's natural beauty can be seen at Mamallapuram Beach and Mahishamardini Rock Cut Mandapa.

    Visit our Mahabalipuram travel guide
    4.2/5 guest location rating

    Guests like it for

    • Quiet (9 reviews)
    • Safe (5 reviews)
    • Easy parking (3 reviews)

    What's nearby

    • Popular Location
      Mamallapuram Beach - 12 min walk
    • Popular Location
      Tiger Cave - 2 min drive
    • Popular Location
      Pancha Pandava Cave - 2 min drive
    • Popular Location
      Sri Sthala Sayanaperumal Temple - 2 min drive
    • Popular Location
      Trimurti Cave Temple - 4 min drive

    Getting around

    • Chennai Chengalpattu Station - 30 min drive
    • Chennai (MAA-Chennai Intl.) - 78 min drive

    About this property

    WelcomHotel Kences Palm Beach -Member ITCHotel Group

    Family fun at the shore
    Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and spa services. All 94 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
    WelcomHotel Kences Palm Beach -Member ITCHotel Group offers 94 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with premium cable channels. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer.
    This Mahabalipuram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
    The hotel offers a restaurant and a coffee shop/café. Wired and wireless Internet access is complimentary. In addition to an outdoor pool, WelcomHotel Kences Palm Beach -Member ITCHotel Group provides a health club and a kids' pool. Event facilities measuring 17000 square feet (1579 square metres) include conference rooms. This luxury hotel also offers spa services, a BBQ and a picnic area. On-site self-parking and valet parking are complimentary.
    WelcomHotel Kences Palm Beach -Member ITCHotel Group has designated areas for smoking.
    An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
    The recreational activities listed below are available either on-site or nearby; fees may apply.

    Policies

    Check-in

    Check-in between 2:00 PM - 6:30 PM
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 18

    Special check-in instructions

    Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

    Pets

    • Pets not allowed

    Payment types at the property

    Mastercard
    American Express
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • New Year's Eve (31 December) Gala Dinner per adult: INR 5898
    • New Year's Eve (31 December) Gala Dinner per child: INR 3538 (from 7 to 11 years old)

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: INR 902.70 for adults and INR 451.35 for children (approximately)
    • Early check-in fee: INR 6000 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms.

    Property is also known as

    • WelcomHotel Kences Palm Beach -Member ITCHotel Group Hotel

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Free self parking
    • Free valet parking

    Food and drink

    • Buffet breakfast available for a fee daily: INR 902.70 for adults and INR 451.35 for children
    • 1 restaurant and 1 coffee shop/cafe
    • 24-hour room service

    Things to do

    • 24-hour fitness centre
    • Beach volleyball
    • Children's pool
    • Outdoor pool
    • Playground
    • Spa services

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • In-room childcare (surcharge)
    • Laundry facilities
    • Outdoor pool
    • Playground

    Conveniences

    • ATM/banking services
    • Banquet hall
    • Free newspapers in reception
    • No lifts
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Laundry facilities

    Languages spoken

    • English

    Business services

    • Meeting rooms
    • Conference space (17000 square feet)

    Outdoors

    • BBQ grill(s)
    • Beachfront location
    • Picnic area

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hairdryer

    Entertainment

    • TV channels
    • flat-screen TV
    • premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Desk
    • Free newspapers
    • Phone
    • Safe
    • Slippers

    Frequently asked questions

    4.4

    Excellent

    5 - Excellent
    14
    4 - Good
    9
    3 - Okay
    1
    2 - Mediocre
    0
    1 - Poor
    1
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    My family and I loved the service and hospitality. The food was above average given that the head chef was away when we visited (non-peak season). We received a complimentary upgrade (only after we were first offered the chance to pay for our upgrade and subsequently we received it free anyway). There were way too many flies even in the indoor restaurants. Overall, we'd still give this visit a 6/10. We had a great time, but probably not worth the price tag and up to what we'd expect of an ITC member hotel. The staff however were exceptional and ofcourse deserve special mention.

    Stayed 3 nights in Jul 2019

    4/5 Good

    • Liked: Staff & service, room comfort

    Stayed 1 night in Apr 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Apr 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Rooms were big and spacious. Food at the restaurant was amazing. The beach was like a private beach since there wasn't anyone else there.

    Stayed 1 night in Apr 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Beautiful property with limited services

    The property is great and well kept, but it is unfortunate that they do not have all services available that are written/promised. We stayed for 2 days and none of the Salon services were available during out entire stay. Additionally, the restaurant has very limited menu options during different hours of the day and not everything on the menu is actually available. We couldn't tell if it was just off season or the staff didn't feel like working, but that made our stay not as smooth. Also the view to the beach is ruined by this large unnecessary fence and mesh rope that goes avvross the view horizon. I've never seen this ugly eyesaur at any beachfront property. The carpet in the hallways looked like it was from the 50s, with stains on it.

    Stayed 1 night in Feb 2019

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