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Reviews of ILARA Hotel And Spa

3 out of 5
ILARA Hotel And Spa
1A, 1B Rajiv Gandhi Salai, Navalur, Old Mahabalipuram Road, Chennai, Tamil Nadu

Reviews

6.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very hospitable environment.The location is good and the restaurant attached to the property adds more benefits
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great potential but not yet.
Whilst the staff were attentive and very helpful the hotel was undergoing structural changes which made our stay less than ideal. Although the hotel is aiming at a high standard in the longer term there were several deficiencies: for example there was no hot water, poor WiFi and several electrical devices were broken in our room. No doubt this hotel will provide a high level of comfort in superior facilities when finished but not during our stay.
Stayed 1 night in Feb 2018

4/10 Poor

Emma, Denver, CO

Liked: Staff & service
Disliked: Property conditions & facilities
Many amenities were unavailable, including restaurant, in room dining, and spa. Pool appeared dirty. Power went out at least once for nearly an hour, and wifi was spotty and frequently down. The staff were as helpful as possible and were pleasant, but couldn't do much regarding the situation.
Stayed 4 nights in Jan 2018