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Reviews of The Altius A Boutique Hotel

4 out of 5
The Altius A Boutique Hotel
25-9 Industrial Area Phase II, Chandigarh, Punjab

Reviews

5.6
Rating 10 - Excellent. 3 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 7 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 9 out of 27 reviews" "

7.0/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

aditya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were highly unprofessional and started to ask for unnecessary money after checkout On questioning they threatened me that they will call cops if i do not pay. I ended up paying because cops were there and that was poor service
Stayed 1 night in Jan 2024

2/10 Terrible

Gaurav

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is NOT a 4 star property. Terrible rooms Leaky washrooms Very very dirty beddings Smelly rooms!
Stayed 2 nights in Dec 2023

2/10 Terrible

Hriday

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worthless for every penny. To start with the Hotel is not well coordinated , the reception staff AM and PM are totally helpless. They do not liaise with the booking partner and then you as customers face the trouble. Pay for the breakfast at the booking page and they’ll say that the breakfast is not there in the reservation and ask you to pay for it. Be ready to get going two times, to and fro from the restro to the reception. The breakfast is pathetic. Croissant’s are cold, limited options, they do not have even ice , needless to say it is not a hotel to go for . The rooms are very narrow, the washroom has leakage, exhaust of the washrooms doesn't work. For requesting any housing keeping service i had to call 6 times for any service. The hotel has worst food, the complimentary breakfast given by the hotel has a very lesser variety of cuisines, even a road side small chai wala has more variety of snacks to offer with tea than this so called 4 star hotel. Even after escalating the issue to hotel management there response was so casual like if they already aware about the problem and they don't want to take any action on it. All they care is about asking for money time to time and providing no services in return. DONOT LOOK TO STAY HERE, TOTAL WASTE OF MONEY. No pancakes, nuggets are cold and the service of the restaurant staff is also 👎👎👎👎👎👎👎not coming back again. SPOILING CHANDIGARH’s image.
Stayed 1 night in Dec 2023

4/10 Poor

Caroline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi not working.
Stayed 1 night in Sep 2023

2/10 Terrible

Ayush, surrey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There are two party halls in this porperty, one on second and one on top floor. I stayed there for 3 nights and all nights they played loud music. They have completely non-soundproof walls. You can hear noises from all walls and upper floor as well. I wouldn't recommend this property if you want to have a peaceful sleep.
Stayed 3 nights in Jan 2023

6/10 Okay

sandeep

Liked: Cleanliness
the thing i did not like were they said visitors not allowed it was disappointing
Stayed 2 nights in Feb 2022

10/10 Excellent

Ashimapreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and property
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid about 200$ and hotel refuses to give me room ... Totally wastage of money
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Maybe it's East vs West
Maybe my expectations were to high for the price ($60.00 p/n). Clean and roomy. Nice bath, quiet location, excellent food and restaurant service very good. Internet which I needed (no Indian SIM Card) was spotty at best. Everytime it worked I had to either sit in the lobby and have desk clerk enter password for me or in room had to call front desk and they would send someone up to put it in for me. Whenever phone went into sleep mode it kicked out the password and they had to resend someone to enter it again. Not good Laundry took 3 phone calls for p/u in rm. When they got it it took over 2 1/2 days to get it back and only after 3 phone calls and some threatening to have it put in my rm. Rm services say Doctor can visit. After asking for that I was told I would have to visit Hospital to get service. Only after I reminded of them of the advertised service did they get a very efficient Doc to me from a private hospital. A 2000 (rup) service. Restaurant service & food was great for lunch and dinner. Breakfast buffet not up to that standard. Place works if you have a car. Taxi, or Uber, to other areas easy. There are no restaurants or shops in the immed area I was only asked on the 3rd day of my stay if I needed room service.
Stayed 4 nights in May 2018

8/10 Good

Jayesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business hotel
Very clean. Great service.
Stayed 2 nights in Mar 2018
Response from Altius (Hotel Manager) on 9 May 2018
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

4/10 Poor

Esteban, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting low quality hotel
Dont believe the pictures... It is a low quality hotel. The room had damaged floor sections and mold on the walls. There were no towels, the TV control failed and much of the decoration was dirty. Despite the problems, we asked for an upgrade and they charged us more. It was more expensive than a luxury hotel like the JW and the Hyatt. We will not go back to that hotel ...
Stayed 1 night in Jan 2018

6/10 Okay

jayanti, mumbai

Liked: Cleanliness
Disliked: Room comfort
They have a pub right above the hotel rooms and every Wednesday and Friday they play mind numbing music till 2.30 in the night. It was a business trip and I had a long day and was looking forward to a peaceful night of sleep. but they kept on playing this really loud music till 2.30. When I asked the front desk they said they cannot do anything since it will be up till 2.30. Really disappointing.
Stayed 2 nights in Dec 2017

2/10 Terrible

Gaurav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is worst hotel ever I had seen my life till now
Free Breakfast was booked during booking but hotel staff at front desk denied straight away.
Stayed 1 night in Oct 2017

6/10 Okay

Simranjeet and Prabhamrit

Liked: Cleanliness
Disliked: Staff & service
Avoid this hotel
Rude staff. We booked a deluxe room but was given executive room, outside food not allowed and when we tried ordering food from the hotel they said kitchen was closed.
Stayed 1 night in Aug 2017

8/10 Good

Graham, Hampshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional, practical hotel in a location I needed
Having read many reviews of this hotel, I could have been forgiven for wondering whether this was a booking I might regret. However, nothing could be further from the truth. The staff were friendly, courteous and efficient and my booking and check-in and out arrangements went fine. The room was clean, tidy and well appointed for its price bracket, as were the grounds and other parts of the hotel I saw. There are some less than positive reviews of this hotel on the site, but I could not identify with any aspect of them. I had booked another hotel in the vicinity but t could not accommodate me for all the nights I needed, so this was a last minute addition for a couple of nights top-up. Following my stay I can state quite freely that based on my own experience it would have suited my needs very well for the whole period of my stay in Chandigarh, and I can only assume that either the hotel has made some drastic changes since some of the less pleasing reviews were posted, or that others' expectations are unreasonably high. I would certainly have no reservations about staying at this establishment again in the future, if the experience of my past visit is matched. I cannot comment on the food or catering, but it seemed to be a popular venue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Amandeep

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Sumit, Delhi

Liked: Cleanliness
Nice hotel in the budget
It was good to stay at this hotel. I was looking for a good place to crash for one night and this hotel provided that. It had good food. Room was good. Washrooms were a bit small but were still manageable. My overall experience was good. They lacked IT people, So if your free Wifi is not working, you shouldn't expect it to be working soon.

2/10 Terrible

Amit

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
WASTE OF MONEY
One single word! HOPELESS!!

6/10 Okay

Kumar, delhi

Liked: Cleanliness, room comfort
average hotel
It was one of my official trips. The location is great. But the rooms are small for the price they charge. And the breakfast buffet too had very few options. That was disappointing.

8/10 Good

Akshay, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall exp. was good. Service was lil slow but quality was not compromised

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Deepak, Chandigarh

Liked: Cleanliness, property conditions & facilities
Service
Delicious food and great service

2/10 Terrible

sarabjit, delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible property never again

8/10 Good

Darren, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality hotel in CHandigarh
The stay was pleasant. Service from the staff was excellent and they were friendly and always helpful. The food was nice. I mainly had Indian food, but the few Western dishes I did have were also very tasty. Waiting staff were great (both restaurant and room service). The only issue I did have as some noise (sub-woofer) from a nightclub that also operates on the premises.

10/10 Excellent

Stein Robin, Alta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk.
Fantastisk. Renslig. Hyggelig. Gosd service.