Check COVID-19 restrictions.

Find out moreOpens in a new window

Hotel City Heart Premium

Photo gallery for Hotel City Heart Premium

Featured image
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel City Heart Premium

Hotel City Heart Premium

3.5 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
SCO 202-203-204, Chandigarh, Punjab

Explore the area

  • Popular LocationGovernment Museum and Art Gallery19 min walk
  • Popular LocationZakir Rose Garden3 min drive
  • Popular LocationBird Sanctuary3 min drive
  • AirportChandigarh (IXC)10 min drive

Choose dates to view prices

About this area

Chandigarh

Located in Chandigarh, Hotel City Heart Premium is connected to a shopping centre. Sector 17 and Elante Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sukhna Lake. Zakir Rose Garden and Government Museum and Art Gallery are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Government Museum and Art Gallery - 19 min walk
  • Zakir Rose Garden - 3 min drive
  • Bird Sanctuary - 3 min drive
  • Rock Garden - 4 min drive
  • Capitol Complex - 4 min drive

Restaurants

  • Where to eat
  • Flavours – Restaurant offering Indian cuisine. Serves breakfast, lunch and dinner. Open 24 hours.

Getting around

  • Chandigarh Station - 8 min drive
  • Chandigarh (IXC) - 10 min drive

About this property

Hotel City Heart Premium

Central hotel connected to a shopping centre in Chandigarh with 2 restaurants
Along with 2 restaurants, this hotel has a nightclub and a bar/lounge. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a snack bar/deli, a rooftop terrace and self parking. All 33 rooms boast fireplaces and deep soaking bathtubs, plus in-room free WiFi and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service and fridges.
Hotel City Heart Premium offers 33 forms of air-conditioned accommodation with fireplaces and minibars. Rooms open to balconies. LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and complimentary toiletries.

This Chandigarh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (INR 20 per night)
  • Wheelchair-accessible parking available
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 200 per person
  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for INR 600.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 200 per person (approximately)
  • Secured self-parking fee: INR 20 per night
  • Rollaway bed fee: INR 600.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

City Heart Premium
City Heart Premium Chandigarh
Hotel City Heart Premium
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel Chandigarh

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 2 out of 14 reviews
5 - Excellent 14%
Rating 4 - Good. 4 out of 14 reviews
4 - Good 29%
Rating 3 - Okay. 2 out of 14 reviews
3 - Okay 14%
Rating 2 - Poor. 4 out of 14 reviews
2 - Poor 29%
Rating 1 - Terrible. 2 out of 14 reviews
1 - Terrible 14%

2.6/5

Cleanliness

3.1/5

Staff & service

2.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Chandigarh
We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad reputation.
Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Stayed 2 nights in Nov 2017