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Hotel City Heart Premium

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Minibar, in-room safe, desk, laptop workspace
Standard Double or Twin Room, 1 Bedroom | Terrace/patio
Terrace/patio
Standard Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace
Royal Suite | Minibar, in-room safe, desk, laptop workspace

Overview of Hotel City Heart Premium

Hotel City Heart Premium

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Popular amenities

  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
SCO 202-203-204, Chandigarh, Punjab, 160022

Explore the area

  • Popular LocationNational Gallery of Portraits4 min walk
  • Popular LocationGurudwara Singh Sabha10 min walk
  • Popular LocationZakir Rose Garden14 min walk
  • AirportChandigarh (IXC)36 min drive

Room options

About this area

Chandigarh

Located in Chandigarh, Hotel City Heart Premium is connected to a shopping centre. National Gallery of Portraits and Government Museum and Art Gallery are cultural highlights, and travellers looking to shop may want to visit Sector 17 and Sector 17 Market. Looking to enjoy an event or a game while in town? See what's happening at Punjab Cricket Association Stadium or Tau Devi Lal Cricket Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • National Gallery of Portraits - 4 min walk
  • Sector 17 Market - 9 min walk
  • Gurudwara Singh Sabha - 10 min walk
  • Zakir Rose Garden - 14 min walk
  • Shanti Kunj - 16 min walk

Getting around

  • Chandigarh Station - 20 min drive
  • Chandigarh (IXC) - 36 min drive

About this property

Hotel City Heart Premium

3.5-star hotel connected to a shopping centre
A nightclub, free airport pick-up and a rooftop terrace are just a few of the amenities provided at Hotel City Heart Premium. Enjoy Indian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and ATM/banking services
  • Concierge services, luggage storage and free newspapers
  • A 24-hour front desk, wedding services and tour/ticket information
  • Guest reviews say good things about the helpful staff
Room features
All 33 rooms offer comforts, such as 24-hour room service and fireplaces, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Balconies, fridges and coffee/tea makers

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (INR 20 per night)
  • Wheelchair-accessible parking available
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 200 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Orchid Green
  • Flavours

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 600.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 200 per person (approximately)
  • Secured self-parking fee: INR 20 per night
  • Rollaway bed fee: INR 600.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

City Heart Premium
City Heart Premium Chandigarh
Hotel City Heart Premium
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel Chandigarh

Frequently asked questions

Is Hotel City Heart Premium pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at on 27 Dec 2022 start from ₹3,517.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel City Heart Premium?

Self-parking is available for INR 20 per night.

What time is check-in at Hotel City Heart Premium?

Check-in begins at noon.

What time is check-out at Hotel City Heart Premium?

Checkout is at noon.

Does Hotel City Heart Premium provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Hotel City Heart Premium located?

Located in the heart of Chandigarh, this hotel is within a 5-minute walk of Sector 17 and National Gallery of Portraits. Sector 17 Market and Gurudwara Singh Sabha are also within 15 minutes.

Can I cancel my reservation for free at Hotel City Heart Premium and receive a full refund?

Yes, Hotel City Heart Premium offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel City Heart Premium cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

5.8
Rating 10 - Excellent. 2 out of 15 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 4 out of 15 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 2 out of 15 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 5 out of 15 reviews" "
" "4 - Poor 33%
Rating 2 - Terrible. 2 out of 15 reviews" "
" "2 - Terrible 13%

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Verified traveller
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Pros: Location and service staff attitude. Food quality is mostly good. Cons: cleanliness, outdated faucets and bathroom. Smelly bed. TV not working. A small issue but I was billed for a different dish than ordered. Entire hotel was plastered with posters to observe Covid appropriate behavior; it was even advertised that they take care of sanitization of the property but we found that indifferent attitude towards the pandemic throwing caution to winds. Overall I would not recommend this place but for some reason I found the place fully booked. I guess to each his own.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Chandigarh
We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!

2/10 Terrible

Pardeep
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad reputation.
Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.

10/10 Excellent

Pardeep
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

8/10 Good

Mahidhar
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location but disappointing stay
The overall room was average, but the sheets wer dirty and had holes, the towels were hard and scratchy. The bath, which we had been looking forward to, was so dirty and stained it was not usable, the toilet in our friends's room was broken and the shower could not be used unless hand held.

6/10 Okay

Vaibhav, Indore
Disliked: Cleanliness, staff & service, property conditions & facilities
A
It was noce to stay on 3 days. Service staff needs change the attitute towards customer expectation and requirement

4/10 Poor

Mathew, brisbane
Disliked: Cleanliness, property conditions & facilities
Great potential, Great position but unclean
Very trendy, old hotel...nothing should be changed about its fittings, fixtures and décor. The whole place could be transformed over a weekend with a solid clean, new sheets and towels, and brighter, more lively staff. The position was good for what we needed to do (middle of city)

6/10 Okay

Raman, Vancouver, Canada
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent, but not recommended
My overall stay was decent. The service of SOME employees was outstanding, however the hotel's level of cleanliness was absolutely disgusting. The bathroom towels, were disgusting, dirty and stained. The bedsheets seemed to be stale as well. Overall, the hotel has great potential but the food, cleanliness, and feel was lackluster. I would recommend to stay here only due to the convenience of the location, so if your looking for a good price, convenient location, this would work. However bring your own towels, and perhaps a pillowcase.