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"The room was spacious and fairly clean, I loved the view to the central garden, it didn’t have microwave, fridge or iron which was needed. I had booked a room for 3 but didn’t realize that I accidentally booked a king suite, so I requested to be moved to a room with 2 beds, and they accommodated without any issues. Upon check out they helped us calling a taxi to the airport. I loved the fact that there are a lot of restaurants, cafes, ice cream shops and attractions near by like the malecón and San Juan de Ulua. "

"When I got there one of the staff member did not let me go in the room due to power was out. I had to go find another hotel. They will not reply to my email and I still have not seen my refund."

"good room and location"

"Great service, good location"

"Breakfast wasnt too good and a little expensive."

"Excellent "

"Always enjoy staying at this hotel "

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"Moderate hotel. Beds are hard and no blankets. Only good part was room service. Won’t stay there again "