Search Family-Friendly Hotels in Chacala

"We had booked the adult only part of the resort. It stated that the resort was ocean front, but the adult section was across the street and facing a busy highway. There was also a few night where there were kids staying there. In that section is one of the a la cart restaurants but it’s not restricted to just adults, so you can hear crying kids when the restaurant is open. The a la cart restaurant is impossible to make reservations for. You have to go on an app which doesn’t work very well since wifi is spotty. The pool and beach doesn’t have nearly enough chairs since people put their towels on them at 6 am and then don’t show back up until late morning or afternoon. The fridge in the room was moldy so we didn’t use it. Bring your own pillows since the ones there are about a foot thick and very hard. Don’t lean on the railing of you balcony because ours was rusted through. The Buffett is mediocre and I wish they had more local fruits for every meal not just breakfast. I realize that a resort of this size needs to have staff working the sites 24 hours a day, but they should really try to be quieter when they are working in the middle of the night and not laughing and chatting while people are trying to sleep. Next time we would not go to a resort, we would just rent a bungalow."

"Everything about my hotel experience was first class. Staff. Food. Room 15 stars "